Sales Coordinator (4 Months Contract) Based in Klang

Good Job Creations (Singapore) Pte Ltd; Klang City, Port Klang; Presencial; MYR 36 000 - 54 000; Tempo parcial

Resumo da oferta

Good Job Creations (Singapore) Pte Ltd Based in Klang is seeking a Sales Coordinator for a 4 months contract. You will support customer order fulfilment, coordinate logistics, and handle customer service operations from a central location.

Responsibilities include processing orders in SAP, checking pricing and availability, tracking shipments, and maintaining accurate records. Strong communication and multitasking skills are essential for success in a fast-paced environment.

Qualificações

• Diploma or Degree in Business Administration, Supply Chain Management, Logistics, Marketing, or related discipline.
• Experience in customer service, sales support, order processing, or administrative support is preferred.
• Proficiency in Microsoft Office (Excel, Outlook, Word, Teams); SAP knowledge is a plus.
• Strong customer service, interpersonal communication, and attention to detail.

Responsabilidades

• Process customer purchase orders accurately and promptly using SAP and related systems.
• Review orders to ensure pricing, product availability, and delivery requirements are met.
• Monitor order progress and issue timely order confirmations.
• Manage order amendments, cancellations, and customer requests efficiently.
• Serve as the primary point of contact for assigned customer accounts.
• Respond to customer enquiries regarding order status, deliveries, and documentation.
• Communicate shipment schedules and potential supply issues to customers promptly.
• Build and maintain positive customer relationships through effective communication and support.
• Coordinate delivery schedules with Planning, Production, Warehouse, and Logistics teams.
• Ensure delivery requirements are fulfilled according to agreed timelines.
• Assist in the preparation and verification of shipping and export documentation.
• Maintain accurate customer and order records within the system.
• Monitor open orders, backlogs, and delivery performance metrics.
• Prepare routine reports and support data analysis activities as required.

Conhecimentos

Customer service

Time management

Communication skills

Multitasking

Formação académica

Diploma/Degree in Business Administration/SCM/Logistics/Marketing

Ferramentas

SAP

Descrição da oferta de emprego

Sales Coordinator (4 Months Contract) Based in Klang

Job ID: 1706527

Job Summary

Join a well-established multinational manufacturing company as a Sales Coordinator, supporting customer order fulfilment, logistics coordination, and customer service operations.

Responsibilities

• Process customer purchase orders accurately and promptly using SAP and related systems.
• Review orders to ensure pricing, product availability, and delivery requirements are met.
• Monitor order progress and issue timely order confirmations.
• Manage order amendments, cancellations, and customer requests efficiently.
• Serve as the primary point of contact for assigned customer accounts.
• Respond to customer enquiries regarding order status, deliveries, product availability, and documentation.
• Communicate shipment schedules, delivery delays, and potential supply issues to customers in a timely manner.
• Build and maintain positive customer relationships through effective communication and support.
• Coordinate delivery schedules with Planning, Production, Warehouse, and Logistics teams.
• Ensure delivery requirements are fulfilled according to agreed timelines.
• Assist in the preparation and verification of shipping and export documentation where required.
• Maintain accurate customer and order records within the system.
• Monitor open orders, backlogs, and delivery performance metrics.
• Prepare routine reports and support data analysis activities as required.

Requirements

• Diploma or Degree in Business Administration, Supply Chain Management, Logistics, Marketing, or a related discipline.
• Experience in customer service, sales support, order processing, administrative support, or related functions is preferred.
• Proficiency in Microsoft Office applications, including Excel, Outlook, Word, and Teams.
• Knowledge of SAP is an added advantage.
• Strong customer service and interpersonal communication skills.
• Good organisational, multitasking, and time management abilities.
• Strong attention to detail with a high level of accuracy.
• Ability to prioritise tasks and work independently in a fast-paced environment.
• No experience is required.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.