SALES COORDINATOR

SAPPHIRE HEALTHCARE SDN BHD; West Coast Division; Presencial; MYR 30.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career progression

Collaborative work environment

Flexible working arrangements

Wellness resources

Statutory benefits

Descripción de la vacante

Sapphire Healthcare SDN BHD in Penampang, Sabah, is seeking a Sales Coordinator to support our growing sales team. This full-time role focuses on administering orders, coordinating with clients, and ensuring smooth sales processes from quotation to delivery.

The ideal candidate has strong English communication, good MS Office and CRM skills, and a willingness to learn in a dynamic healthcare environment. Driving licence and own car are required for on-site operations.

Formación

• High school diploma or equivalent; business-related qualifications are advantageous.
• Proven sales support experience in a healthcare or B2B environment.
• Strong organisational skills with accuracy in data entry and records.
• Proficiency in MS Office and CRM systems; able to handle multiple tasks.
• Must have driving licence and own car.

Responsabilidades

• Process and manage sales orders, quotations and invoices with accuracy.
• Coordinate with clients to confirm orders and delivery details.
• Keep sales records, databases and documentation up to date.
• Liaise between sales, warehouse, logistics and customers for smooth order fulfilment.
• Assist with sales events, product launches and promotional activities.
• Provide administrative support to the sales team and schedule meetings.
• Handle customer inquiries professionally and redirect as needed.
• Maintain knowledge of product offerings and healthcare industry standards.

Conocimientos

Organizational skills

Time management

English communication

MS Office proficiency

CRM experience

Customer service

Driving licence

Educación

High school diploma or equivalent

Diploma/degree in business administration or sales

Herramientas

Microsoft Office

CRM software

Descripción del empleo

About us

Sapphire Healthcare SDN BHD is a dynamic healthcare organisation committed to delivering excellence in medical services and products to communities across Malaysia. We pride ourselves on our innovative approach to healthcare solutions and our dedication to improving patient outcomes. Our team is passionate about making a meaningful difference in the healthcare sector, and we foster a collaborative culture where every team member contributes to our mission of providing quality care and support.

About the role

We are seeking a detail-oriented and proactive Sales Coordinator to join our growing team at our Penampang, Sabah location. This is a full-time position that plays a crucial role in supporting our sales operations and ensuring smooth execution of sales activities. As a Sales Coordinator, you will be the backbone of our sales team, managing administrative tasks, coordinating with clients and internal stakeholders, and ensuring that all sales processes run efficiently. This role is essential to our continued growth and success in the healthcare marketplace.

Key responsibilities

• Processing and managing sales orders, quotations and invoices with accuracy and timeliness
• Coordinating with clients to confirm order details, delivery schedules and specifications
• Maintaining comprehensive and up-to-date sales records, databases and documentation
• Liaising between the sales team, warehouse, logistics and customers to ensure seamless order fulfilment
• Preparing and managing documentation tender/sebut harga
• Supporting the sales team with administrative duties including scheduling, correspondence and meeting coordination
• Handling customer inquiries professionally and directing them to the appropriate team members when necessary
• Maintaining knowledge of product offerings and healthcare industry standards to provide informed support
• Assisting with sales events, product launches and promotional activities as required

What we’re looking for

• High school diploma or equivalent qualification; a relevant diploma or degree in business administration or sales is advantageous
• Proven experience working as a Sales Coordinator or in a similar administrative sales support role
• Strong organisational and time management skills with the ability to manage multiple tasks and priorities simultaneously
• Excellent written and verbal communication skills in English; proficiency in Malay or other local languages is an asset
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and experience with sales management software or customer relationship management (CRM) systems
• Strong attention to detail and accuracy in data entry and record-keeping
• Ability to work independently as well as collaboratively within a team environment
• Professional telephone and interpersonal skills with a customer-focused approach
• Familiarity with healthcare products or the medical industry is preferred but not essential
• Flexibility and willingness to learn new processes and technologies
• Must have driving licence and car

What we offer

• Opportunities for career progression and skills development through training and mentoring programmes
• A supportive and collaborative work environment that values teamwork and innovation
• Flexible working arrangements where appropriate to support work-life balance
• Employee wellness initiatives and access to health and wellbeing resources
• Statutory benefits in accordance with Malaysian employment law

We are committed to creating an inclusive workplace and welcome applications from candidates of all backgrounds. If you require any reasonable adjustments or alternative formats during the recruitment process, please do not hesitate to contact us.