Sales Coordinator

Merry Kingdom Sdn Bhd (Penang); Seberang Perai; On-site; MYR 33,000 - 61,000; Full time

Job summary

Merry Kingdom Sdn Bhd (Penang) is seeking a dedicated Sales Coordinator to support the sales team in Penang. The role combines administrative tasks, customer service, and sales enablement to drive growth and customer satisfaction.

Key duties include preparing quotations, tracking orders and payments, maintaining sales records, and assisting sales representatives with leads. The successful candidate will help ensure targets are met and maintain strong client relations through proactive support.

Qualifications

Responsibilities

• Prepare quotations, proposals, and contracts
• Track orders, deliveries, and payments
• Maintain accurate sales records and reports
• Schedule meetings, calls, and follow-ups
• Assist sales representatives with leads and client information
• Ensure targets and deadlines are met
• Handle inquiries and resolve issues promptly
• Provide product/service information to clients
• Strengthen customer relationships through consistent support
• Monitor sales performance and KPIs

Job description

A Sales Coordinator acts as the backbone of the sales team, ensuring smooth operations, effective communication, and timely execution of sales strategies. The role blends administrative support, customer service, and sales enablement.

Key responsibilities

Prepare quotations, proposals, and contracts

Track orders, deliveries, and payments

Maintain accurate sales records and reports

Schedule meetings, calls, and follow-ups

Assist sales representatives with leads and client information

Ensure targets and deadlines are met

Handle inquiries and resolve issues promptly

Provide product/service information to clients

Strengthen customer relationships through consistent support

Monitor sales performance and KPIs