Sales Coordinator

CONVERGINT MALAYSIA SDN. BHD.; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Convergint Malaysia Sdn. Bhd. is seeking a proactive Sales Support coordinator to back the Sales team on projects and proposals, ensuring timely quotations, accurate documentation and smooth coordination with clients.

The role requires strong organizational skills, attention to detail, and proficiency in MS Office and CRM tools, with a customer-service mindset and ability to work both independently and in a team.

Qualifications

• Diploma or bachelor’s degree in business, marketing or a related field.
• Experience in sales support or coordination preferred.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office and CRM software.

Responsibilities

• Provide administrative support to the Sales team on projects and assignments.
• Prepare quotations, change orders, project documentation, and kickoff packages.
• Participate in supplier trainings to improve knowledge.
• Coordinate with internal and external clients, sub-contractors and related parties.
• Prepare project-related drawings.

Skills

Sales support

Coordination

Organizational skills

Communication skills

Microsoft Office

CRM software

Education

Diploma/BA in business administration or related field

Tools

Microsoft Office Suite

CRM software

Job description

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our

collaborative approach with partners and manufacturers enables us to provide a wide array of

solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by

our unwavering commitment to our Values and Beliefs. This culture drives us to become the

premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

This role is responsible for preparation of proposals and technical documentation according to

standards, translating RFPs and other material, and providing strong support for Sales team on

projects and assignments.

Key role objectives:

Provide documentation, coordination, and follow-up support for Sales team.

Achieve work efficiency through effective use of standardized templates and tools

Timely & quality execution of scheduled tasks for Sales team.

Self-development through training on security concepts, systems and market.

Main Responsibilities

Provide administrative support to Sales team on projects and assignments wherever necessary.

Prepare quotations, change orders, project documentation and “kick off” package accurately and according to Account Manager standards.

Participate in supplier trainings to improve security and technical knowledge.

Support in coordination with internal and external clients, sub-contractors and related parties where appropriate.

Prepare project related drawings.

Requirements

Diploma / Bachelor's degree in business administration, marketing, or a related field.

Proven experience in a sales support or coordination role, preferably in the technology security industry, handling projects-based support.

Strong organizational and multitasking skills with a keen attention to detail.

Strong written and verbal communication skills.

Proficient in Microsoft Office suite and CRM software.

Ability to work independently and collaboratively in a fast-paced environment.

Customer-focused mindset with a commitment to delivering high-quality service.