Presales Consultant

FIRMUS; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

FIRMUS is seeking a solutions engineer to work with the Sales team through the full sales cycle, including architectural design, demonstrations, and customer workshops. The role requires translating technical concepts for business stakeholders and delivering compelling proposals.

You will stay current on key security products, coordinate with the Technical team for post-sales transition, and present to SME to C-level audiences in enterprise accounts. English presentation skills are essential.

Qualifications

• Excellent communication and presentation skills essential for engaging mid/senior management.
• Ability to translate complex technical concepts into business terms for RFPs and proposals.
• Strong written skills for clear proposals and technical documentation.
• Understanding of IT security concepts and security products is required.
• Experience in IT security environments is preferred.
• Proactive with ability to work independently and in a team.

Responsibilities

• Collaborate with Sales to close deals through the full solution engineering process, including design and demos.
• Respond to RFPs and develop proposals, covering product, integration, delivery, installation, and maintenance.
• Coordinate with Technical team to ensure smooth post-sales transition and implementation.
• Maintain in-depth knowledge of security products to present to SME and C-level executives.
• Deliver standard and customized presentations and solution demonstrations to customers.

Skills

Communication skills

Presentation skills

Proposal writing

Solution engineering

English proficiency

Teamwork

Education

Bachelor degree in IT

Job description

• Work closely with the Sales team to close deals, supporting the team through the full sales process of solution engineering, such as architectural design, solution presentation, standard and customized solution demonstration, customer workshop, proposals development, and work with sales team to answer RFI/RFP.
• Work on complex deals and provide response to RFPs related to product, integration, delivery, installation, and maintenance.
• Work with the Technical team to ensure smooth transition to post sales implementation.
• Stay abreast and maintain in-depth product knowledge of key security products, possess excellent communication skills to deliver presentation, and manage customer requirements to ensure the scope of solution can be delivered.
• Subject matter expert with our focused product, able to deliver standard and customized presentations of solutions, as well as solution demonstration to customers from business owners of SME to C-level executives in enterprise accounts.

Qualification:

• Bachelor degree in any relevant IT field
• Minimum 3-5 years of working experience in a related field
• Ability to communicate technical and business concepts effectively to customer’s mid/senior management
• Basic Project Management skills
• Experience in IT Security related environment
• Holding one or more of the following certificates is an advantage (e.g. CISSP, CISA, GSEC, CEH, Security+, ITILv3, etc.)
• Proactive and can work independently and as a team
• Good presentation skill in English and proficiency in writing technical proposal in English