Sales Coordinator - JB / KL, Malaysia

Convergint Asia Pacific; Petaling Jaya; On-site; MYR 45,000 - 78,000; Full time

Job summary

Convergint Asia Pacific is seeking a proactive Sales Support/Coordinator to assist the Sales team with administrative tasks, quotations, change orders, and project documentation. You will translate and manage kickoff packages, collaborate with Account Managers, and participate in supplier trainings to enhance security and technical knowledge.

Ideal candidates have a Diploma/Bachelor’s degree, strong organizational skills, and excellent communication abilities.

Qualifications

• Diploma / Bachelor’s degree in business administration, marketing, or a related field.
• Proven experience in a sales support or coordination role, preferably in technology or security industry.
• Strong organizational and multitasking skills with a keen attention to detail.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office suite and CRM software.
• Ability to work independently and collaboratively in a fast-paced environment.
• Customer-focused mindset with a commitment to delivering high-quality service.

Responsibilities

• Provide administrative support to Sales team on projects and assignments wherever necessary.
• Prepare quotations, change orders, project documentation and "kick off" package accurately and according to Account Manager standards.
• Participate in supplier trainings to improve security and technical knowledge.
• Support in coordination with internal and external clients, sub-contractors and related parties where appropriate.
• Prepare project related drawings.

Skills

Organizational skills

Multitasking

Attention to detail

Written communication

Verbal communication

CRM software

Microsoft Office

Education

Diploma / Bachelor’s degree in business administration or related field

Tools

CRM software

Microsoft Office

Job description

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our

collaborative approach with partners and manufacturers enables us to provide a wide array of

solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by

our unwavering commitment to our Values and Beliefs. This culture drives us to become the

premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

This role is responsible for preparation of proposals and technical documentation according to standards, translating RFPs and other material, and providing strong support for Sales team on projects and assignments.

Key role objectives:

• Provide documentation, coordination, and follow-up support for Sales team.


• Achieve work efficiency through effective use of standardized templates and tools


• Timely & quality execution of scheduled tasks for Sales team.


• Self-development through training on security concepts, systems and market.

Main Responsibilities

• Provide administrative support to Sales team on projects and assignments wherever necessary.


• Prepare quotations, change orders, project documentation and \"kick off\" package accurately and according to Account Manager standards.


• Participate in supplier trainings to improve security and technical knowledge.


• Support in coordination with internal and external clients, sub-contractors and related parties where appropriate.


• Prepare project related drawings.

Requirements

• Diploma / Bachelor's degree in business administration, marketing, or a related field.


• Proven experience in a sales support or coordination role, preferably in the technology or security industry, handling projects-based support.


• Strong organizational and multitasking skills with a keen attention to detail.


• Strong written and verbal communication skills.


• Proficient in Microsoft Office suite and CRM software.


• Ability to work independently and collaboratively in a fast-paced environment.


• Customer-focused mindset with a commitment to delivering high-quality service