Sales Consultant (Property)

KL CITY GATEWAY SDN BHD; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

KL CITY GATEWAY SDN BHD is seeking a Sales & Marketing associate to join Kuala Lumpur's landmark development. You will handle inquiries, present project details, and drive conversions under guidance from the Sales Manager.

You will liaise with bankers and solicitors for loan apps and booking docs, maintain customer records, and support promotional activities while staying compliant with SOPs and regulations.

Qualifications

• Minimum diploma or degree in Marketing, Business Administration, Real Estate, or equivalent.
• 1–2 years of sales experience; property development preferred.
• Fresh graduates with strong communication and interest in property sales may be considered.

Responsibilities

• Attend sales enquiries (walk-in, phone, email, digital leads) promptly and professionally.
• Conduct project briefings and deliver persuasive sales presentations to prospective buyers.
• Follow up with potential customers to move from enquiry to closing.
• Demonstrate knowledge of project details, pricing, promotions, and financing options.
• Assist in identifying customer needs and recommending suitable product offers.
• Support sales launches, roadshows, exhibitions and promotional events.
• Collaborate with marketing to ensure distribution of sales materials and accurate project information.
• Coordinate with bankers and solicitors on loan applications and booking documentation.
• Maintain customer records, sales reports and follow-up logs.
• Monitor unit availability and update sales charts for accuracy.
• Keep sales gallery and show units presentable and customer-facing areas tidy.
• Provide market insights to support strategy development.
• Attend training sessions to stay updated on product knowledge, sales techniques and compliance.
• Assist during events including registration and customer handling.
• Work with Sales Administration, Marketing, bankers and solicitors to ensure smooth process.
• Comply with policies, SOPs and regulatory requirements.

Skills

Interpersonal skills

Communication skills

English & BM proficiency

Presentation & negotiation

Customer service

CRM systems

MS Office

Education

Marketing/Business/Real Estate degree or diploma

Job description

JOB PURPOSE
Join our dynamic Sales & Marketing team and be part of one of Kuala Lumpur's landmark mixed-use developments. The role supports the execution of sales activities under the guidance and supervision of the Sales Manager.

Key Responsibilities:

Attend to sales enquiries (walk-in, phone, email, digital leads) in a timely, professional, and customer-oriented manner.

Conduct project briefings and deliver persuasive sales presentations to prospective buyers.

Follow up diligently with all potential customers to drive conversion from enquiry to closing.

Demonstrate thorough knowledge of project details, product offerings, pricing, promotions, and financing options.

Assist in identifying customer needs and recommend the most suitable product offers.

Support the execution of sales launches, roadshows, exhibitions, and other promotional activities.

Work closely with the marketing team to ensure adequate distribution of sales materials and accurate project information.

Coordinate with bankers and solicitors on loan applications, SPA matters, and documentation required for booking processing.

Prepare, maintain, and update customer records, sales reports, and follow-up logs.

Monitor unit availability, update sales charts, and ensure accuracy of all sales related information.

Ensure the sales gallery, show units, and all customer-facing areas are always presentable and maintained in good condition.

Provide feedback on market trends, competitors, and customer insights to support strategy development.

Attend training sessions to stay updated on product knowledge, sales techniques, and compliance requirements.

Assist the team during events and activities, including registration, customer handling, and administrative coordination.

Work closely with the Sales Administration, Marketing team, panel bankers, and solicitors to ensure a smooth sales process.

Ensure compliance with company policies, sales SOPs, and regulatory requirements.

Perform any other duties assigned by the superior from time to time.

Job Requirements:

Minimum Diploma or Degree in Marketing, Business Administration, Real Estate, or equivalent.

Minimum 1–2 years of experience in sales, preferably in property development or related industries.

Fresh graduates with strong communication and interest in property sales may also be considered.

Strong interpersonal and communication skills with the ability to interact confidently and professionally with customers and internal stakeholders.

Good command of English and Bahasa Malaysia; proficiency in Mandarin will be an added advantage.

Good presentation, negotiation, and customer service skills.

Strong follow-up discipline and ability to manage multiple prospects.

Computer literate with basic proficiency in MS Office and CRM systems.

Self-motivated, target-driven, and customer-focused

Possess own transport and a valid driving license