Sales Consultant (Property)

KL CITY GATEWAY SDN BHD; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

KL CITY GATEWAY SDN BHD is seeking a dynamic Sales & Marketing professional to support sales activities for Kuala Lumpur's landmark mixed-use development. You will handle inquiries, deliver compelling presentations, and drive conversions from enquiry to closing.

The role requires 1–2 years in sales, strong communication skills in English and Bahasa Malaysia, with Mandarin a plus. Fresh graduates with drive and customer focus are welcome to apply, as you collaborate with marketing and sales teams

Qualifications

• Diploma or Degree in Marketing, Business Administration, Real Estate or equivalent.
• 1–2 years of sales experience, preferably in property development or related industries.
• Fresh graduates with strong communication and interest in property sales may be considered.
• Strong interpersonal and communication skills with the ability to interact confidently and professionally with customers and internal stakeholders.
• Good command of English and Bahasa Malaysia; Mandarin is an added advantage.
• Good presentation, negotiation, and customer service skills.
• Strong follow-up discipline and ability to manage multiple prospects.
• Computer literate with basic proficiency in MS Office and CRM systems.

Responsibilities

• Attend to sales enquiries (walk-in, phone, email, digital leads) promptly and professionally.
• Conduct project briefings and deliver persuasive sales presentations to prospective buyers.
• Follow up with potential customers to drive conversion from enquiry to closing.
• Assist in identifying customer needs and recommend suitable product offers.
• Coordinate with bankers and solicitors on loan applications and booking documentation.
• Prepare and update customer records, sales reports, and follow-up logs.
• Ensure sales gallery and show units are presentable and well-maintained.
• Provide feedback on market trends and customer insights to support strategy.

Skills

Interpersonal communication

Communication skills

Presentation skills

Negotiation

Customer service

MS Office

CRM systems

Education

Marketing/Business Administration/Real Estate degree or diploma

Tools

CRM systems

MS Office

Job description

JOB PURPOSE
Join our dynamic Sales & Marketing team and be part of one of Kuala Lumpur's landmark mixed-use developments. The role supports the execution of sales activities under the guidance and supervision of the Sales Manager.

Key Responsibilities:

Attend to sales enquiries (walk-in, phone, email, digital leads) in a timely, professional, and customer-oriented manner.

Conduct project briefings and deliver persuasive sales presentations to prospective buyers.

Follow up diligently with all potential customers to drive conversion from enquiry to closing.

Demonstrate thorough knowledge of project details, product offerings, pricing, promotions, and financing options.

Assist in identifying customer needs and recommend the most suitable product offers.

Support the execution of sales launches, roadshows, exhibitions, and other promotional activities.

Work closely with the marketing team to ensure adequate distribution of sales materials and accurate project information.

Coordinate with bankers and solicitors on loan applications, SPA matters, and documentation required for booking processing.

Prepare, maintain, and update customer records, sales reports, and follow-up logs.

Monitor unit availability, update sales charts, and ensure accuracy of all sales related information.

Ensure the sales gallery, show units, and all customer-facing areas are always presentable and maintained in good condition.

Provide feedback on market trends, competitors, and customer insights to support strategy development.

Attend training sessions to stay updated on product knowledge, sales techniques, and compliance requirements.

Assist the team during events and activities, including registration, customer handling, and administrative coordination.

Work closely with the Sales Administration, Marketing team, panel bankers, and solicitors to ensure a smooth sales process.

Ensure compliance with company policies, sales SOPs, and regulatory requirements.

Perform any other duties assigned by the superior from time to time.

Job Requirements:

Minimum Diploma or Degree in Marketing, Business Administration, Real Estate, or equivalent.

Minimum 1–2 years of experience in sales, preferably in property development or related industries.

Fresh graduates with strong communication and interest in property sales may also be considered.

Strong interpersonal and communication skills with the ability to interact confidently and professionally with customers and internal stakeholders.

Good command of English and Bahasa Malaysia; proficiency in Mandarin will be an added advantage.

Good presentation, negotiation, and customer service skills.

Strong follow-up discipline and ability to manage multiple prospects.

Computer literate with basic proficiency in MS Office and CRM systems.

Self-motivated, target-driven, and customer-focused

Possess own transport and a valid driving license