Sales Consultant, PF

RHB Group; Selangor; On-site; MYR 36,000 - 48,000; Full time

Job summary

A major banking institution in Selangor is seeking a Sales professional to promote and sell PF-i products. The role involves achieving sales targets, preparing sales plans, and providing high standards of customer service. Candidates should have a Bachelor’s degree, at least one year of sales experience, and strong interpersonal skills. The position requires a self-motivated individual with good communication and negotiation skills, ensuring compliance with the bank's standards.

Qualifications

• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, success-driven, and self-initiated.

Responsibilities

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute toward Group targets.
• Prepare and execute sales plans for prospective customers.

Skills

Sales skills

Negotiation skills

Interpersonal skills

Customer service orientation

Communication skills

Education

Bachelor’s Degree in any related field

Job description

Sales

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.

Customer Service

• Ensure a high standard of customer experience in line with the Bank’s quality and standards.

Compliance

• Adhere to policies and procedures set by the Bank.
• Protect and uphold the image and brand of the Bank.

Operations

• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Requirements

• Bachelor’s Degree in any related field.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.
• Comfortable engaging with people and taking personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Excellent interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.
• Ability to relate and connect with the local community.
• Good communication skills.
• Basic understanding of finance and banking products.
• Basic computer skills.