Sales Consultant, ASB (Melaka Raya)

RHB Group; Malacca City; On-site; MYR 31,000 - 58,000; Full time

Job summary

RHB Banking Group in Malaysia seeks a sales consultant to solicit and promote ASB products, while aiming to meet individual targets and support group goals. You will prepare proactive sales plans, engage new customers, and cross-sell additional retail banking products.

The role emphasizes delivering excellent customer service, adhering to bank policies, and maintaining a professional sales centre. Licenses for the portfolio and a driven, self-initiating attitude are required.

Qualifications

• 1-2 years of experience in sales or customer service fields.
• Have the relevant licenses for the portfolio.
• Highly motivated with a winning attitude and self-initiative.
• Able to work with minimal supervision and deliver results.

Responsibilities

• Solicit and promote sales of ASB products.
• Achieve individual sales targets and contribute to Group targets.
• Prepare and pro-actively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and carry out sales calls; engage new bank customers early.
• Cross-sell retail banking products such as PF, PF-i, Credit cards, etc.
• Ensure high standard of customer experience in line with bank policies.
• Ensure compliance to bank policies and protect the bank's image and brand.
• Maintain a well-kept sales centre in line with quality standards.

Skills

Strong selling skills

Strong negotiation skills

Strong interpersonal skills

Customer service experience

Job description

Solicit and promote sales of ASB products

Achieve individual sales targets and contribute towards to achievement of Group targets

Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads

Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers

Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service

Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

Ensure compliance to the policies and procedures set by the Bank

Protect the image and brand of the Bank

Operations

Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements:

1-2 years of experience in sales and customer service related fields

Have the relevant licenses for the portfolio

Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision

Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results

Strong selling and negotiation skills

Strong interpersonal skills and service oriental

Demonstrate initiative, perseverance and passion in delivering results within

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales consultant?
• Do you have experience in a sales role?
• Do you have customer service experience?

Banking & Credit More than 10,000 employees

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by your brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by your brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.