Sales Consultant

CARSOME; Petaling Jaya; On-site; MYR 33,000 - 61,000; Full time

Job summary

CARSOME in Petaling Jaya, Malaysia, is seeking a full-time Sales Consultant to guide customers through the car buying and selling journey, understand needs, present options, and explain inspection, pricing, and financing services.

You will manage leads, conduct showroom walk-ins, arrange test drives, follow up to close sales, prepare documentation, support ownership transfer, and coordinate with internal teams to deliver a smooth, customer-centric experience while upholding brand values.

Qualifications

• Strong sales and negotiation skills to convert leads into successful transactions.
• Customer service and relationship-building abilities to provide a trusted, convenient, and efficient experience.
• Effective communication and interpersonal skills for engaging diverse customers and collaborating with internal teams.
• Basic digital literacy and comfort with CRM tools.
• Knowledge of the automotive or used car market is a plus.
• On-site in Petaling Jaya and able to work weekends/holidays as needed to support showroom operations.
• Diploma or degree in business or related field preferred but not mandatory.

Responsibilities

• Guide customers through the end-to-end car buying and selling process, including needs assessment and presenting suitable vehicle options.
• Explain CARSOME’s inspection, pricing, and financing services to customers.
• Manage leads, conduct showroom walk-ins, arrange test drives, and perform timely follow-up to close sales.
• Prepare and review sales documentation, support ownership transfer procedures, and coordinate with internal teams for a smooth transaction.
• Contribute to achieving sales targets and uphold CARSOME’s brand and core values in daily interactions.

Skills

Sales skills

Negotiation

Customer service

Communication

Digital literacy

CRM tools

Education

Diploma or degree in business or related fields

Job description

Company Description

CARSOME is Southeast Asia’s largest integrated automotive e-commerce platform, operating across Malaysia, Indonesia, Thailand, Singapore, and the Philippines. The company focuses on digitizing the used car industry and elevating the car buying and selling experience for both consumers and dealers. CARSOME delivers end-to-end solutions, including car inspection, pricing, ownership transfer, and financing, designed to be trusted, convenient, and efficient. The company transacts around 100,000 cars annually and employs more than 1,700 team members. Its culture is driven by core values such as putting customers first, thinking big while starting small, taking ownership, and continuously raising performance standards.

Role Description

This is a full-time, on-site Sales Consultant role based in Petaling Jaya. The Sales Consultant will guide customers through the end-to-end car buying and selling process, including understanding their needs, presenting suitable vehicle options, and explaining CARSOME’s inspection, pricing, and financing services. The role involves managing leads, conducting showroom or outlet walk-ins, performing test drive arrangements, and ensuring timely follow-up to close sales. The Sales Consultant will prepare and review sales documentation, support ownership transfer procedures, and coordinate with internal teams to ensure a smooth transaction experience. The individual will also contribute to achieving sales targets, maintaining high customer satisfaction, and upholding CARSOME’s brand and core values in daily interactions.

Qualifications

• Strong sales and negotiation skills, with the ability to convert leads into successful transactions.


• Customer service and relationship-building skills to provide a trusted, convenient, and efficient experience.


• Communication and interpersonal skills for engaging diverse customers and collaborating with internal teams.


• Basic digital literacy and comfort using online platforms, CRM tools, and mobile applications in daily work.


• Knowledge of the automotive or used car market is an advantage; interest in cars and mobility services is beneficial.


• Ability to work on-site in Petaling Jaya, including weekends and public holidays as needed to support showroom operations.


• Detail-oriented approach to handling documentation, financing processes, and ownership transfer requirements.


• Relevant experience in sales, retail, or customer-facing roles; a diploma or degree in business or related fields is preferred but not mandatory.