CARSOME CONSULTANT

CARSOME Sdn Bhd; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

CARSOME Sdn Bhd is seeking a proactive Consultant in Petaling Jaya to join our high-energy retail sales team. You will engage with walk-in and online customers, understand their needs, and help them find the right car from our curated offers. You’ll guide customers through the process from appraisal to financing, ensuring a smooth, transparent experience.

Training will be provided. The role emphasizes customer focus, teamwork, and achieving sales targets in a fast-paced environment.

Qualifications

• Prior sales or customer service experience.
• Ability to listen to customers and understand their needs.
• Strong communication and closing skills.

Responsibilities

• Attend to walk-in and website customers inquiries.
• Use inventory knowledge to match customers with a vehicle.
• Guide customers from sale to test drives and financing applications.
• Complete records and documentation for smooth transactions.

Skills

Customer service

Sales

Communication

Product knowledge

Tools

CRM software

Job description

PERMANENT - FULL TIME

Job Description

Job Title

CARSOME Consultant

Work Location

Petaling Jaya

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Your Day-to-Day

• Able to work in a high energy sales environment where you will work as a team to meet goals.
• Attend to walk-in and website customers inquiry.
• Use your knowledge of Carsome inventory to assist customers in finding a vehicle that meets their needs.
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.
• Complete all relevant records and documentation to ensure smooth transactions for our customers.

Your Know-How

• Sales and customer service experience, in an area such as retail, hospitality, airline industry is preferred.
• Good listening skills and a strong customer focus.
• High level of self-motivation.
• Training will be provided

Job Snapshot

Updated Date

08.03.2026

Job ID

J00118

Department

RETAIL SALES

Location

Employee Type

PERMANENT - FULL TIME

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About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre‑owned vehicle ownership experience.