Sales Consultant

Carsome Sdn Bhd; Semenyih; On-site; MYR 39,000 - 61,000; Full time

Job summary

CARSOME is Southeast Asia’s largest integrated car e-commerce platform, providing transparent, trusted car-buying experiences. As a Carsome Consultant, you will help customers find cars from our curated offers, guiding them through appraisal, test drives and financing, while ensuring accurate records and smooth transactions.

We value strong customer focus, team orientation, and self-motivation, with training provided to help you excel in a high-energy sales environment across walk-in and online

Qualifications

• Sales and customer service experience in retail/hospitality preferred.
• Good listening skills and a strong customer focus.
• High level of self-motivation.

Responsibilities

• Work in a high energy sales environment as part of a team to meet goals.
• Attend to walk-in and website customer inquiries.
• Use Carsome inventory knowledge to match customer needs.
• Guide customers from sale/appraisal to test drives and financing.
• Complete records and documentation for smooth transactions.

Skills

Sales experience

Customer service

Listening skills

Self-motivation

Job description

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Key responsibilities

• Work in a high energy sales environment where you will work as a team to meet goals
• Attend to walk-in and website customers inquiry
• Use your knowledge of Carsome inventory to assist customers in finding a vehicle that meets their needs
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
• Complete all relevant records and documentation to ensure smooth transactions for our customers

About you

• Sales and customer service experience, in an area such as retail, hospitality, airline industry is preferred
• Good listening skills and a strong customer focus
• High level of self-motivation
• Training will be provided

About us

CARSOME is dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers.

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a sales consultant?
• Which of the following types of qualifications do you have?
• Do you have a valid Malaysian driver's licence?

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.