Sales Assistant

IMIKA EMPIRE SDN BHD; Penang; On-site; MYR 28,000 - 47,000; Full time

Job summary

IMIKA EMPIRE SDN BHD is seeking an enthusiastic Sales Assistant to join our Johor retail team, delivering friendly customer service and helping shoppers find what they need in a welcoming, well-presented store environment. This full-time role is central to our retail operations and customer experience.

You will greet customers, assist with product information, process sales with accuracy, restock shelves, maintain shop cleanliness, handle inquiries, support stock checks, and work with the team

Qualifications

• Strong customer service skills with a positive attitude.
• Excellent verbal and written communication abilities.
• Ability to process sales and handle cash accurately.

Responsibilities

• Greeting customers warmly and professionally as they enter the store, creating a positive first impression
• Assisting customers in finding products and providing product information, recommendations and advice to meet their needs
• Processing sales transactions accurately using the point-of-sale system, handling cash and card payments with care
• Maintaining the shop floor by restocking shelves, arranging displays and ensuring products are well-presented and clearly labelled
• Keeping the store clean, tidy and organised throughout the day, paying attention to health and safety standards
• Handling customer enquiries and complaints professionally, working to resolve issues to their satisfaction
• Supporting stock management activities, including receiving deliveries and conducting inventory checks
• Working collaboratively with team members to ensure smooth store operations and a positive working environment

Skills

Customer service

Communication

Cash handling

Reliability

Teamwork

Flexibility

Job description

We are seeking an enthusiastic and customer-focused Sales Assistant to join the IMIKA EMPIRE SDN BHD team in Johor. This is a full-time position that sits at the heart of our retail operations, providing excellent customer service and supporting the smooth running of our store. As a Sales Assistant, you will be the face of our brand, helping customers find what they need whilst maintaining a welcoming and professional environment. This role is essential to delivering the outstanding shopping experience our customers expect from us.

Key responsibilities

• Greeting customers warmly and professionally as they enter the store, creating a positive first impression
• Assisting customers in finding products and providing product information, recommendations and advice to meet their needs
• Processing sales transactions accurately using the point-of-sale system, handling cash and card payments with care
• Maintaining the shop floor by restocking shelves, arranging displays and ensuring products are well-presented and clearly labelled
• Keeping the store clean, tidy and organised throughout the day, paying attention to health and safety standards
• Handling customer enquiries and complaints professionally, working to resolve issues to their satisfaction
• Supporting stock management activities, including receiving deliveries and conducting inventory checks
• Working collaboratively with team members to ensure smooth store operations and a positive working environment

About you

• Strong customer service skills with a genuine enthusiasm for helping people and making their shopping experience enjoyable
• Excellent communication abilities, both verbal and written, with the ability to interact confidently with diverse customers
• Reliability and punctuality, with the ability to commit to a full-time working schedule including weekends if required
• Basic numeracy skills and comfort handling cash transactions accurately
• Ability to work both independently and as part of a team in a fast-paced retail environment
• Willingness to learn about products and company procedures quickly and efficiently
• A positive attitude, flexibility and adaptability when dealing with changing priorities and customer needs
• Previous retail experience is desirable but not essential; we are willing to train the right candidate

About us

IMIKA EMPIRE SDN BHD is a dynamic retail business committed to providing high-quality products and exceptional customer service. We pride ourselves on our customer-centric approach and our ability to create welcoming retail spaces where customers enjoy shopping. Our team is dedicated to excellence, and we foster a culture of professionalism, integrity and continuous improvement. We are growing and looking for passionate individuals to join us on this exciting journey.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? How many years' experience do you have as a sales assistant? Which of the following types of qualifications do you have?

Consumer Electronics Manufacturing 101-1,000 employees

With experience over 15 years in IT retail, IMIKA reach a benchmark of over RM100 million sales per year. Our Company Based in Ipoh, our HQ is at No.1, Jalan Greentown 4, Greentown Nova, 30450 Ipoh. We are now operating with over 30 branches across Malaysia.

We promoting a simple business model - selling laptop priced below RM1000 with 2 year-warranty. We believe in retail industry, everything should be made simple for both company and our customer. as long as the result is meet the expectation. Avoid the unnecessary. This is the working attitude that we are promoting.

With experience over 15 years in IT retail, IMIKA reach a benchmark of over RM100 million sales per year. Our Company Based in Ipoh, our HQ is at No.1, Jalan Greentown 4, Greentown Nova, 30450 Ipoh. We are now operating with over 30 branches across Malaysia.

We promoting a simple business model - selling laptop priced below RM1000 with 2 year-warranty. We believe in retail industry, everything should be made simple for both company and our customer. as long as the result is meet the expectation. Avoid the unnecessary. This is the working attitude that we are promoting.