Sales And Service Associate

The Living Center and Clinic; Petaling Jaya; On-site; MYR 28,000 - 50,000; Full time

Job summary

The Living Center and Clinic in Petaling Jaya invites a friendly Sales and Service Associate to join our on-site team. You will welcome patients, answer inquiries, and support appointment scheduling and basic administrative tasks.

You will explain services, assist with simple billing, maintain accurate records, and keep reception areas tidy. The role requires courteous communication and a commitment to patient experience within a busy clinic setting.

Qualifications

• Strong customer service and communication skills for professional interactions.
• Basic administrative and organizational abilities for scheduling and documentation.
• Proficiency with computers and clinic management systems; data entry and email.
• Ability to work on-site full time in Petaling Jaya and manage a steady patient flow.
• Healthcare or customer-facing experience is an advantage; transferable experience welcome.
• Professional demeanor, reliability, and commitment to patient confidentiality.

Responsibilities

• Welcome patients and handle inquiries at the reception.
• Assist with appointment scheduling and basic administrative tasks.
• Explain services and support simple billing or payment processes.
• Maintain organized records and keep reception areas clean.
• Collaborate with clinical and administrative staff to ensure patient experience.

Skills

Customer service

Communication skills

Organization

Empathy

On-site work

Education

Basic administrative awareness

Tools

Clinic management software

Microsoft Office

Job description

Company Description

The Living Center and Clinic is a medical practice based in Sunway Geo Avenue, Petaling Jaya, Malaysia. The clinic provides accessible healthcare services to the local community in a modern, well-connected urban setting. As a growing medical practice, it focuses on delivering patient-centered care and a welcoming environment. Team members collaborate closely with healthcare professionals to support smooth clinic operations and quality service. The organization values professionalism, reliability, and respectful interactions with patients and colleagues.

Role Description

The Sales and Service Associate is a full-time, on-site role located in Petaling Jaya. This position supports daily clinic operations by welcoming patients, handling inquiries, and assisting with appointment scheduling and basic administrative tasks. The role includes explaining services, supporting simple billing or payment processes, and ensuring a positive experience for visitors. The associate collaborates with clinical and administrative staff, maintains organized records, and helps keep the reception and service areas clean and orderly. The role requires consistent, courteous communication with patients and a commitment to efficient, accurate service.

Qualifications

• Strong customer service and communication skills, with the ability to interact professionally and empathetically with patients and colleagues.
• Basic administrative and organizational abilities, including handling scheduling, documentation, and follow-up tasks accurately.
• Comfort with using computers and clinic management systems; familiarity with data entry, email, and basic office software.
• Ability to work on-site full time in Petaling Jaya, manage time effectively, and handle a steady flow of patient-facing tasks.
• Prior experience in a clinic, healthcare setting, or customer-facing role is an advantage, but motivated candidates with relevant transferable experience are encouraged to apply.
• Professional demeanor, reliability, and a commitment to maintaining patient confidentiality and clinic policies.