SALES ANALYST

M & S Food Industries Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

M & S Food Industries Sdn Bhd is seeking a Sales Analytics and Commercial Planning professional in Malaysia to analyze daily to annual sales against targets, prepare dashboards, and support forecasting and planning. You will track performance by product, brand, SKU, customer, channel, territory, and salesperson, and provide actionable insights to drive growth.

Responsibilities also include data integrity, automated reporting, and collaboration with Sales, Marketing, Finance, and Supply Chain to

Responsibilities

• Analyse daily, weekly, monthly, and annual sales performance against targets.
• Prepare sales reports, dashboards, and management presentations.
• Track sales by product, brand, SKU, customer, channel, territory, and salesperson.
• Identify sales trends, gaps, opportunities, and areas requiring corrective action.
• Monitor achievement of sales targets, KPIs, and business objectives.
• Analyze promotional campaigns, discounts, trade spending, and promotional effectiveness.

Job description

Analyse daily, weekly, monthly, and annual sales performance against targets.

Prepare sales reports, dashboards, and management presentations.

Track sales by product, brand, SKU, customer, channel, territory, and salesperson.

Identify sales trends, gaps, opportunities, and areas requiring corrective action.

Monitor achievement of sales targets, KPIs, and business objectives.

FMCG & Commercial Analysis

Analyze product movement, SKU performance, distribution, and sales contribution.

Monitor customer and channel performance across Modern Trade, General Trade, E-commerce, and other relevant channels.

Analyze promotional campaigns, discounts, trade spending, and promotional effectiveness.

Support pricing analysis and identify potential margin or revenue opportunities.

Monitor inventory and sell-in/sell-out data where applicable.

Provide insights on slow-moving, fast-moving, and underperforming products.

Forecasting & Planning

Support sales forecasting and demand planning activities.

Analyze historical sales data and seasonal trends to improve forecasts.

Assist the sales team in preparing monthly and annual sales plans.

Monitor forecast versus actual performance and highlight significant variances.

Data Management & Reporting

Ensure sales data is accurate, complete, and updated on a timely basis.

Develop and maintain automated reports and dashboards.

Investigate data discrepancies and coordinate with relevant departments to resolve them.

Establish consistent reporting formats and sales performance metrics.

Manage and process customer and distributor Purchase Orders (POs), verifying quantities, pricing, promotions, delivery dates, and locations while accurately updating sales orders in tracking reports.

Follow up on pending, amended, or cancelled POs and monitor outstanding orders and backorders to ensure timely fulfilment.

Coordinate with Warehouse and Logistics to ensure timely deliveries, monitor shipment status, and follow up on delayed or incomplete orders. Manage urgent and special delivery arrangements while maintaining accurate records of deliveries, returns, and replacements.

Act as the administrative contact for customers and distributors, responding to enquiries on orders, delivery status, product availability, pricing, and documentation while maintaining accurate records.

Escalate customer complaints and operational issues to the relevant departments for timely resolution.

Ensure all documents are properly filed, organized, and easily traceable in accordance with company SOPs and Finance requirements.

Manage and maintain accurate records of Purchase Orders, Sales Orders, Delivery Orders, Invoices, Credit Notes, Distributor Claims, TE Documents, and Customer Agreements.

Provide administrative support to the Manager and Sales team.

Business Support

Provide actionable insights to Sales, Marketing, Finance, Supply Chain, and Management.

Support sales meetings with relevant analysis and performance updates.

Conduct ad-hoc analysis to support commercial and business decisions.

Assist in evaluating new products, customers, territories, and sales initiatives.

Maintain confidentiality of sensitive sales data and information.

Assist in sales meetings, roadshows, exhibitions, and promotional activities when required.

Carry out duties in complying to Company’s Food Safety System, Company’s Environment Guidelines, Company’s Health and Safety Guidelines, Company’s Policy and Procedures, etc. by maintaining, evaluating and continuous improvement.

Perform task and work requirement as and when required and assigned by superior.

M&S Food Industries started operation in 1988 with a modest factory producing coconut-based products. As always, the company prides itself on its honest work ethics, with continuous Product Research & Development and investment in technology as well as human resource, proved to be the key to a successful and innovative business.

The head office of M&S Food Industries is based in Ipoh, the capital city of Perak, one of the major coconut producing states in Malaysia. This proximity to an abundance of fresh raw material is a key factor in ensuring the freshest and the best for our customers. Our products are exported to various key markets across the world, among them, USA, EU & Australia. Closer to home, our products are also highly popular throughout Southeast Asia. M&S Food Industries manufacturing plant is one of the most sophisticated coconut-based production facility in Malaysia. To maintain our leading position in the industry, we always strive to improve product quality by subjecting our production facility to stringent measures of quality assurance. And also by concentrating our efforts on new product development, we set the industry benchmark to stay ahead. M&S attained FSSC22000 food safety certification in year 2014 which is one of the most comprehensive food safety systems in the world. We are now offering job opportunities to highly disciplined, dedicated and motivated individuals to join our team.

M&S Food Industries started operation in 1988 with a modest factory producing coconut-based products. As always, the company prides itself on its honest work ethics, with continuous Product Research & Development and investment in technology as well as human resource, proved to be the key to a successful and innovative business.

The head office of M&S Food Industries is based in Ipoh, the capital city of Perak, one of the major coconut producing states in Malaysia. This proximity to an abundance of fresh raw material is a key factor in ensuring the freshest and the best for our customers. Our products are exported to various key markets across the world, among them, USA, EU & Australia. Closer to home, our products are also highly popular throughout Southeast Asia. M&S Food Industries manufacturing plant is one of the most sophisticated coconut-based production facility in Malaysia. To maintain our leading position in the industry, we always strive to improve product quality by subjecting our production facility to stringent measures of quality assurance. And also by concentrating our efforts on new product development, we set the industry benchmark to stay ahead. M&S attained FSSC22000 food safety certification in year 2014 which is one of the most comprehensive food safety systems in the world. We are now offering job opportunities to highly disciplined, dedicated and motivated individuals to join our team.