Sales Advisor (Used Car)

Carro; Kulim; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive marketplace is seeking an Automotive Sales Advisor in Kulim, Malaysia. You will assist customers in finding the right vehicle, guiding them through the sales process. Ideal candidates will have at least one year of sales experience and strong communication skills. This position offers a basic salary of RM 1,700 with attractive commissions and benefits.

Benefits

Comprehensive benefits including medical and insurance

Flexible working arrangements

Formal learning and development programmes

Qualifications

• At least 1 year of experience in automotive or related sales roles.
• Proven track record of content creation (TikTok, Instagram & Facebook Marketplace) is an added advantage.
• Able to work weekends and public holidays as required.

Responsibilities

• Greet and engage walk-in customers professionally and enthusiastically.
• Conduct test drives and explain vehicle features clearly.
• Assist customers with loan applications and insurance options.

Skills

Strong interpersonal and communication skills

Ability to work in a team

Knowledge of car financing and insurance

Passionate about automotive segments

Job description

Overview

The salary package shown includes attractive commissions and incentives in average monthly.

Basic salary: RM 1,700.00

Job Types: Full-time, Permanent

Overall Purpose of Job

As an Automotive Sales Advisor, you will represent the dealership by assisting customers in finding the right vehicle that matches their needs, preferences, and financial capacity. You will guide customers throughout the sales process—from the initial inquiry to test drive, financing, and final delivery.

Responsibilities

• Greet and engage walk-in customers professionally and enthusiastically.
• Understand customers’ needs and recommend suitable vehicles.
• Conduct test drives and explain vehicle features clearly.
• Assist customers with loan applications and insurance options.
• Ensure proper documentation is submitted for booking and loan processing.
• Maintain and update customer records in the CRM system.
• Coordinate with service and delivery teams to ensure vehicles are in top condition before handover.
• Follow up with potential leads and existing customers to build lasting relationships.
• Handle customer complaints and resolve issues in a timely manner.
• Achieve individual and team sales targets set by the Branch Manager.
• Create informative digital content (videos, posts, and customer stories) to help prospective buyers better understand offerings, features, and long-term value.

Job Requirements

• At least 1 year of experience in automotive or related sales roles
• Passionate about different automotive segments, particularly EVs, with up-to-date knowledge of trends, technologies, and industry benefits—an added advantage.
• Proven track record of content creation (TikTok, Instagram & Facebook Marketplace) is an added advantage.
• Strong interpersonal and communication skills.
• Able to work in a team and under minimal supervision.
• Basic knowledge of car financing and insurance is an added advantage.
• Able to work weekends and public holidays as required.

About Carro

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 7 countries.
• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
• Formal and informal learning and development programmes to support your growth and career progression.
• Comprehensive benefits including medical, insurance and wellbeing.
• Flexible working arrangements upon request.
• Learn from some of the most experienced mentors in the technology and automotive space.
• Meet and interact with colleagues from all around Asia.
• Pursue opportunities to work at departments in other countries and regions.
• Diverse and inclusive working environment with modern workspaces.
• Fun and engaging employee events, initiatives, and celebrations.