Sales Advisor

Wheelcorp EV Sdn Bhd; Shah Alam; On-site; MYR 39,000 - 78,000; Full time

Job summary

Wheelcorp EV Sdn Bhd in Malaysia is seeking a results-driven showroom sales consultant to warmly greet visitors, demonstrate our electric vehicles, and tailor recommendations based on customer needs. You will prepare quotes, negotiate terms, finalize contracts, input data into the CRM, and follow up to convert inquiries into sales, while staying informed on product specs and industry trends.

This role offers growth within a premium 4S dealership network and contributes to sustainable

Qualifications

• Proven sales experience with targets met or exceeded.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing abilities with resilience.
• Experience using CRM software and MS Office.

Responsibilities

• Greet and engage prospective customers, providing a warm and professional welcome to the showroom or sales facility.
• Conduct product demonstrations and explain the features, benefits, and specifications of our electric vehicle range to customers.
• Identify customer requirements and preferences, offering tailored vehicle recommendations that meet them.
• Prepare quotations and pricing information, negotiating terms where appropriate to close sales.
• Complete sales documentation, including contracts, registration forms, and financing paperwork, ensuring accuracy and compliance.
• Follow up with leads and prospects through phone calls, emails, and meetings to nurture relationships and convert inquiries into sales.
• Maintain detailed records of customer interactions, sales activity, and pipeline opportunities using CRM systems.
• Stay current with product knowledge, industry trends, and competitive offerings to provide informed advice.
• Collaborate with the sales team to achieve individual and collective sales targets and KPIs.
• Address customer concerns and objections professionally, providing solutions that enhance satisfaction and loyalty.
• Support after-sales customer service by providing product care advice and fielding inquiries about warranties and maintenance.

Skills

Sales experience

Negotiation

Communication skills

CRM experience

Customer-focused

Tools

CRM software

Microsoft Office

Job description

Greet and engage prospective customers, providing a warm and professional welcome to the showroom or sales facility

Conduct product demonstrations and explain the features, benefits, and specifications of our electric vehicle range to customers

Identify customer requirements and preferences, offering tailored vehicle recommendations that meet them

Prepare quotations and pricing information, negotiating terms where appropriate to close sales

Complete sales documentation, including contracts, registration forms, and financing paperwork, ensuring accuracy and compliance

Follow up with leads and prospects through phone calls, emails, and meetings to nurture relationships and convert inquiries into sales

Maintain detailed records of customer interactions, sales activity, and pipeline opportunities using CRM systems

Stay current with product knowledge, industry trends, and competitive offerings to provide informed advice

Collaborate with the sales team to achieve individual and collective sales targets and KPIs

Address customer concerns and objections professionally, providing solutions that enhance satisfaction and loyalty

Support after-sales customer service by providing product care advice and fielding inquiries about warranties and maintenance

What we're looking for

Proven sales experience, ideally in the automotive, technology, or consumer goods sector, with a track record of meeting or exceeding sales targets

Excellent communication and interpersonal skills, with the ability to build rapport with diverse customer groups

Strong negotiation and closing abilities, combined with resilience and a positive attitude towards handling rejection

Proficiency in using CRM software and Microsoft Office applications to manage customer information and generate reports

Ability to work independently and as part of a team, demonstrating self-motivation and accountability

Knowledge of the automotive industry or electric vehicles is highly desirable but not essential; willingness to learn is key

Excellent organisational skills with the ability to manage multiple customer interactions simultaneously

Fluency in English and Malay, with additional languages an advantage

Customer-focused mindset with a genuine interest in sustainable transportation and environmental responsibility

Flexibility to adapt to changing priorities and a proactive approach to identifying new sales opportunities

Wheelcorp Premium is a 4s dealership located at thriving township with the Newest Outlet in Bukit Tinggi, Klang and in Setia Alam, Shah Alam and future expansion in Puchong. We provide both Sales and After Sales service on BMW & MINI vehicles. Operating in a 5-Storey 4S centre that is built on a 2.2 acre plot of land, we aim to strive forward a mission to set an unforgettable experience for our customers & clients in the vicinity of Setia Alam & Klang as well as the other part of Klang Valley.