Sales Administrator

Private Advertiser; Kulai; On-site; MYR 48,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Annual leaves

EPF/SOCSO/EIS contributions

Performance-based rewards

Job summary

Private Advertiser in Senai, Johor is seeking a Sales Administration Executive to bridge the sales team, production control, quality assurance, and customers for seamless order execution and delivery tracking. You will manage POs, SOs, and timely quotations in a fast-paced manufacturing setting.

Ideal candidates hold a Diploma or Bachelor's degree in a related field with 1–3 years of experience, strong English and Bahasa Malaysia, and proficiency in MS Office and ERP/MRP systems.

Qualifications

• Experience in sales administration or order processing.
• Manufacturing/industrial hardware exposure is advantageous.
• Proficiency in English and Bahasa Malaysia; Mandarin is a plus.

Responsibilities

• Order processing and fulfillment for customer POs, SOs, and delivery schedules.
• Prepare and track formal commercial quotations and manage quotation status.
• Serve as primary contact for customer inquiries on order status, delivery timelines, and billing updates.
• Coordinate with Production Control, QC, and Logistics to meet delivery schedules.
• Maintain organized sales records, DOs, invoices, and customer feedback logs.
• Assist Finance with payment follow-ups and monthly sales reporting.

Skills

Attention to detail

Organization

English proficiency

Bahasa Malaysia

Mandarin (adv)

Education

Diploma or Bachelor's

Tools

MS Office

ERP/MRP

Job description

Dynamic & Growing Precision Manufacturing Environment

Operational & Career Growth Opportunities

Job Description

About the Role

We are looking for a organized, detailed, and proactive Sales Administration Executive to join our operational team in Senai, Johor. In this role, you will act as the key bridge between our sales team, production control, quality assurance, and customers to ensure seamless order execution, quotation management, and delivery tracking.

Key Responsibilities

Order Processing & Fulfillment: Receive, review, and process customer Purchase Orders (POs), Sales Orders (SOs), and delivery schedules accurately in line with factory operational procedures.

Quotation & Sales Support: Assist the sales and technical teams in compiling material/processing costs, preparing formal commercial quotations, and tracking quotation status.

Customer Coordination: Act as the primary point of contact for customer inquiries regarding order status, delivery timelines, shipping documentation, and billing updates.

Cross-Department Alignment: Work closely with Production Control, Quality Control (QC), and Logistics teams to ensure product delivery schedules meet customer requirements.

Documentation & Data Management: Maintain systematic documentation including sales records, customer master files, delivery orders (DO), commercial invoices, and customer feedback/reconciliation logs.

Billing & Account Support: Collaborate with the Finance team to follow up on outstanding payments, payment terms verification, and monthly sales reporting.

Requirements

Education: Diploma or Bachelor’s Degree in Business Administration, Sales/Marketing, Supply Chain, Logistics, or a related field.

Experience: Minimum 1–3 years of experience in sales administration, sales support, or order processing (experience in precision machining, manufacturing, or industrial hardware is an added advantage).

Language Proficiency: Strong command of written and spoken English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage to liaise with regional clients and internal technical teams.

Software Skills: Proficient in Microsoft Office (Excel, Word, Outlook). Familiarity with ERP/MRP systems or inventory/sales software is preferred.

Key Attributes: High attention to detail, strong problem-solving skills, excellent organizational abilities, and a collaborative team attitude.

Why Join Us?

Work Location: Senai, Johor (Strategic industrial area with convenient access).

Benefits: Medical coverage, annual leaves, EPF/SOCSO/EIS contributions, performance-based rewards.

Culture: Collaborative, structured, and fast-paced manufacturing environment focused on precision and quality.