Inside Sales Administrator

geasb; Skudai; Vor Ort; MYR 20.000 - 33.000; Vollzeit

Benefits dieser Stelle

EPF, SOCSO, EIS

Annual leave & medical leave

On-the-job training

Zusammenfassung

Green Energy Automation Sdn Bhd in Johor is seeking a Sales Administration professional to support customer inquiries, prepare quotations, and coordinate with engineers and procurement. The role offers an internship-friendly full-time position in a dynamic industrial setting.

You will handle orders, maintain records, and help ensure timely delivery by collaborating with sales, engineering, purchasing and finance teams. Proactive communication and attention to detail are essential.

Qualifikationen

• Minimum SPM or Diploma in related field.
• 1–3 years in sales admin, inside sales or order coordination.
• Experience in industrial products, automation or engineering services advantageous.
• Clear communication in English and Bahasa Malaysia.
• Strong eye for figures and accuracy.

Aufgaben

• Handle incoming customer enquiries by email, telephone, WhatsApp and website, and record the requirements accurately.
• Prepare and issue quotations using approved pricing, technical information and company templates.
• Follow up on quotations, customer feedback and outstanding enquiries, and maintain a clear record of the next action.
• Request supplier quotations and compile price, availability and delivery information for review.
• Coordinate with sales personnel and engineers to clarify product specifications and scope before issuing quotations.
• Process customer purchase orders and check that prices, quantities, payment terms and delivery requirements match the approved quotation.
• Coordinate with purchasing, engineering, operations and finance teams on order progress, delivery arrangements and supporting documents.
• Keep customers informed of order status and promptly elevate delays, discrepancies or unresolved matters.
• Maintain organised customer records, quotation registers, order records and follow-up tasks in the company system.
• Assist with maintenance contract renewals, repeat orders and industrial product sales enquiries.
• Prepare a weekly summary of outstanding quotations, confirmed orders and matters requiring management attention.
• Follow company approval procedures for pricing, discounts, credit terms and delivery commitments.

Ausbildung

SPM / Diploma in related field

Tools

Microsoft Excel

Jobbeschreibung

• Handle incoming customer enquiries by email, telephone, WhatsApp and website, and record the requirements accurately.
• Prepare and issue quotations using approved pricing, technical information and company templates.
• Follow up on quotations, customer feedback and outstanding enquiries, and maintain a clear record of the next action.
• Request supplier quotations and compile price, availability and delivery information for review.
• Coordinate with sales personnel and engineers to clarify product specifications and scope before issuing quotations.
• Process customer purchase orders and check that prices, quantities, payment terms and delivery requirements match the approved quotation.
• Coordinate with purchasing, engineering, operations and finance teams on order progress, delivery arrangements and supporting documents.
• Keep customers informed of order status and promptly elevate delays, discrepancies or unresolved matters.
• Maintain organised customer records, quotation registers, order records and follow-up tasks in the company system.
• Assist with maintenance contract renewals, repeat orders and industrial product sales enquiries.
• Prepare a weekly summary of outstanding quotations, confirmed orders and matters requiring management attention.
• Follow company approval procedures for pricing, discounts, credit terms and delivery commitments.

Requirements:

• Minimum SPM or Diploma in Business Administration, Marketing, Engineering or a related field.
• Preferably 1-3 years of experience in sales administration, inside sales, customer service or order coordination.
• Candidates with experience in industrial products, electrical equipment, automation or engineering services will have an advantage.
• Able to communicate clearly in English and Bahasa Malaysia, including writing emails and following up with customers and suppliers.
• Proficient in Microsoft Excel, Word and email, and willing to learn the company’s digital task management system.
• Careful with figures, product details, document revisions and order information.
• Organised and proactive, with the ability to manage several enquiries and follow up until each matter is resolved.
• Able to review work for accuracy and completeness before submitting it for approval.
• Willing to learn basic industrial product terminology and coordinate technical questions with engineers.
• Able to work independently while cooperating closely with sales, engineering, purchasing and finance teams.
• Candidates with strong administrative skills and a willingness to learn are encouraged to apply.
• EPF, SOCSO and EIS contributions in accordance with applicable requirements.
• Annual leave, public holidays and medical leave in accordance with applicable requirements and company policy.
• On-the-job training in quotation preparation, order coordination and industrial products.
• Practical exposure to industrial automation, electrical systems and engineering services.
• Opportunity to develop skills in inside sales, customer account coordination and commercial operations.

Qualification:

Primary/Secondary School/SPM/"O" Level , Higher Secondary/STPM/"A" Level/Pre-U , Diploma/Advanced/Higher/Graduate Diploma

Job Location: Johor, Other (No. 2, Jalan Selatan 3/2, Taman Perindustrian Ringan Pulai, 81300 Skudai, Johor, Malaysia.)

Employment Type: Full-TimeInternship

Age Range of Candidate: -

Years of Experience: 1

Monthly Salary: -