Sales Administrator

Joey Yap Group; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

Joey Yap Group in Kuala Lumpur is seeking a Sales Administrator to support daily sales activities and keep records accurate. The role requires organised, detail-oriented individuals who can manage multiple tasks and coordinate with colleagues across departments.

You will handle profiles, enrolments, and sales data, generate reports, and explore AI-powered reporting tools to improve efficiency. Fresh graduates are welcome, with 1–3 years' experience preferred in sales administration or related

Qualifications

• Diploma or Bachelor's degree in business-related field.
• 1–3 years of experience in sales administration or related roles preferred.
• Fresh graduates are encouraged to apply.
• Candidates with accounting or administrative background are preferred.

Responsibilities

• Manage and maintain student profiles, enrolment details and sales records with accuracy.
• Track sales transactions, payments, outstanding balances, orders, deliveries and items.
• Provide administrative support and coordinate with departments for smooth operations.
• Maintain relations with students and clients by handling enquiries and support.
• Prepare sales reports, payment summaries and administrative documents.
• Analyse sales data, maintain dashboards, and explore AI tools to improve reporting.
• Perform other ad hoc duties as assigned by management.

Skills

Numerical skills

Office software

Organisational skills

Communication & interpersonal

Multitasking & deadlines

Education

Diploma or Bachelor's Degree in Business Administration, Accounting, Finance or related field

Tools

Microsoft Excel

Google Sheets

CRM systems

Reporting tools

Job description

We are seeking for a Sales Administrator that is responsible for providing administrative and operational support to ensure the smooth running of daily sales activities. The ideal candidate should be organised, detail-oriented and able to handle multiple administrative tasks efficiently.

Key Responsibilities

• Manage and maintain student profiles, enrolment details and sales records, ensuring data accuracy and up-to-date information.
• Track sales transactions, costs, payments, outstanding balances, orders, deliveries and complimentary items.
• Provide administrative support, maintain internal records and coordinate with relevant departments to ensure smooth daily operations.
• Maintain good relationships with students and clients by handling enquiries, providing timely assistance and supporting sales-related matters.
• Prepare sales reports, payment summaries and administrative documents, ensuring proper documentation and accurate record-keeping.
• Analyse sales and operational data, maintain dashboards, and utilise AI tools and digital solutions to improve reporting, data management and work efficiency.
• Perform other ad hoc duties and responsibilities as assigned by management from time to time.

Qualifications & Skills

• Diploma or Bachelor's Degree in Business Administration, Accounting, Finance or a related field.
• Prefer 1–3 years of relevant experience in sales administration, accounts administration or general administrative roles.
• Fresh graduates are also encouraged to apply.
• Candidates with an accounting or administrative background are preferred.
• Good numerical skills with strong attention to detail and accuracy.
• Proficient in Microsoft Excel, Google Sheets and other office applications.
• Good organisational, coordination and record-keeping skills.
• Good communication and interpersonal skills, with the ability to handle student and client enquiries professionally.
• Ability to manage multiple tasks, prioritise work and meet deadlines.
• Responsible, detail-oriented and able to work independently as well as in a team.

Good To Have

• Experience in preparing sales reports, financial records or payment tracking.
• Knowledge of data analysis, dashboard creation and reporting tools.
• Familiarity with AI tools such as ChatGPT, Claude or similar platforms.
• Experience with CRM systems, databases or sales management platforms.
• Basic understanding of accounting, invoicing and payment reconciliation.

Why Join Us?

• Gain exposure to sales operations and business administration.
• Develop your skills in data management, reporting and operational coordination.
• Work with different departments and gain valuable business experience.
• Explore AI tools and digital solutions to improve work efficiency.
• Be part of a team that values continuous learning and process improvement.