Sales Administration & Operation

HOLIDAYGOGOGO TOURS SDN. BHD.; Shah Alam; On-site; MYR 27,000 - 40,000; Full time

Job summary

HOLIDAYGOGOGO TOURS SDN. BHD. in Malaysia seeks an administrative support professional to coordinate daily office tasks, enter customer data in the CRM, and handle inquiries from customers and suppliers.

You will prepare quotations, support bookings, answer calls professionally, maintain records with accuracy, and help with general documentation while delivering reliable, customer-focused service.

Qualifications

• Experience in administration, customer service or related role preferred.
• Strong communication and telephone skills.
• High accuracy when entering/updating data.
• Able to organize tasks and manage routine admin work efficiently.
• Familiarity with CRM systems and standard office software.

Responsibilities

• Prepare quotations and support booking arrangements.
• Key in names and customer information accurately.
• Make calls to customers and suppliers as required.
• Maintain and update customer records in the CRM system.
• Perform data entry and other administrative tasks.
• Answer company calls and respond professionally to enquiries.
• Support the team with general administrative coordination and documentation.

Skills

Clear communication

Telephone skills

Attention to detail

Organization

CRM systems

Job description

Join the team in an administrative support role focused on coordinating daily office activities, maintaining accurate customer information and providing responsive communication with customers and suppliers.

Key responsibilities

Prepare quotations and support booking arrangements.

Key in names and customer information accurately.

Make calls to customers and suppliers as required.

Maintain and update customer records in the CRM system.

Perform data entry and other administrative tasks.

Answer company calls and respond professionally to customer and supplier enquiries.

Support the team with general administrative coordination and documentation.

What we're looking for

Previous experience in administration, customer service or a related role is preferred.

Good communication and telephone skills.

Strong attention to detail and accuracy when entering and updating data.

Ability to organise tasks and manage routine administrative work efficiently.

Comfortable using CRM systems and standard office software.

Professional, reliable and customer-focused approach.