SALES ADMINISTRATION EXECUTIVE

Sin Heng Lee Food Industries; Seberang Perai; On-site; MYR 56,000 - 100,000; Full time

Job summary

Sin Heng Lee Food Industries in Penang, Seberang Perai, is seeking a detail-focused sales officer to manage local and export orders from receipt to delivery.

You will prepare quotations, sales orders, invoices, packing lists and shipping documents, apply for export permits, liaise with customers and forwarding agents, monitor orders, coordinate shipments, handle inquiries, and maintain accurate records to ensure compliant, on-time fulfillment.

Job description

• Process and manage local and export sales orders from receipt to delivery.
• Prepare quotations, sales orders, invoices, delivery orders, and other sales-related documents.
• Prepare export documentation, including packing lists, commercial invoices, and shipping documents.
• Apply for and manage export permits and regulatory documentation.
• Liaise with customers, forwarding agents, and internal departments to ensure smooth order fulfillment.
• Monitor order status and provide timely updates to customers.
• Coordinate shipment arrangements and documentation with forwarding agents.
• Handle customer inquiries and resolve order-related issues.
• Maintain accurate sales records and documentation.
• Ensure compliance with company policies and export requirements.