Export Sales Executive

Quintus Search; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A recruitment agency in Malaysia is seeking a candidate to explore sales opportunities, manage logistics, and cultivate customer relationships. You will be responsible for creating tailored sales plans, handling export orders, and ensuring compliance with trade regulations. The role requires strong communication skills and the ability to respond to client inquiries effectively. This position offers opportunities for local and regional travel.

Responsibilities

• Explore and develop sales opportunities through multiple channels to support business expansion.
• Create and apply tailored sales plans to grow market presence in Southeast Asia.
• Track sales performance and ensure regional targets are consistently met.
• Strengthen existing customer ties while identifying and engaging new prospects.
• Generate monthly reports summarizing sales results, pricing trends, market insights, and competitor activities.
• Provide accurate, competitive quotations to international customers.
• Oversee end-to-end handling of export sales orders.
• Prepare and manage essential shipping documents, including invoices and certificates.
• Maintain adherence to trade regulations and internal procedures.
• Plan and manage timely international deliveries.
• Improve shipping methods for better cost-efficiency and reliability.
• Cultivate long-term relationships with global clients.
• Respond to product inquiries and keep clients informed.
• Offer support after delivery and quickly resolve any concerns.
• Handle export payments, including processing Letters of Credit.
• Ensure all transactions meet international trade and financial regulations.
• Adjust to unique customer requirements with practical solutions.

Job description

Responsibilities

• Explore and develop sales opportunities through multiple channels to support business expansion.
• Create and apply tailored sales plans to grow market presence in Southeast Asia.
• Track sales performance and ensure regional targets are consistently met.
• Strengthen existing customer ties while identifying and engaging new prospects.
• Generate monthly reports summarizing sales results, pricing trends, market insights, and competitor activities.

Order Processing

• Provide accurate, competitive quotations to international customers.
• Oversee end-to-end handling of export sales orders.
• Prepare and manage essential shipping documents, including invoices and certificates.
• Maintain adherence to trade regulations and internal procedures.

Logistics

• Plan and manage timely international deliveries.
• Improve shipping methods for better cost-efficiency and reliability.
• Work closely with freight providers and shipping companies to monitor deliveries.

Customer Management

• Cultivate long-term relationships with global clients.
• Respond to product inquiries and keep clients informed.
• Offer support after delivery and quickly resolve any concerns.
• Handle export payments, including processing Letters of Credit.
• Ensure all transactions meet international trade and financial regulations.
• Address and resolve any inconsistencies in payments or documentation.

Problem Solving

• Adjust to unique customer requirements with practical solutions.
• Coordinate with internal teams to resolve export challenges.

Marketing

• Collaborate with marketing on new product development and launch strategies.
• Travel locally and regionally to visit clients and understand market needs.
• Participate in regional trade shows and international industry events.