Administration

SURIA GLOBAL INDUSTRIES M SDN BHD; Bayan Lepas; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

Health and wellness benefits

Professional development opportunities

Career progression

Job summary

SURIA GLOBAL INDUSTRIES M SDN BHD in Bayan Lepas, Penang, is seeking an Administration professional for a full-time role supporting sales and client operations. You will handle client enquiries, process orders and quotations, maintain client records, and prepare reports and invoices.

The role requires strong organizational and communication skills, proficiency in MS Office and CRM systems, and the ability to work independently in a fast-paced environment.

Qualifications

• Experience in client and sales administration or similar administrative role.
• Strong organizational and time management skills with ability to prioritise multiple tasks.
• Excellent written and verbal communication with clients.
• Proficiency in Microsoft Office and CRM/database systems.
• Attention to detail and data accuracy.
• Customer-service mindset and ability to work in fast-paced environments.

Responsibilities

• Managing client enquiries and providing timely responses to customer requests.
• Coordinating with the sales team to process orders, quotations, and client documentation.
• Maintaining accurate and up-to-date client records and database systems.
• Preparing and distributing sales reports, invoices, and other administrative documents.
• Scheduling meetings, appointments, and managing calendars for sales and client-facing staff.
• Handling correspondence with clients via email, phone and other channels.
• Supporting onboarding of new clients and managing client relationships.
• Filing, organizing, and archiving documents per company procedures.
• Assisting in data entry and maintaining administrative records and systems.
• Coordinating logistics for client deliveries and follow-ups.

Skills

Client administration

Organizational skills

Communication skills

Team collaboration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

CRM software

Job description

About the role
We are seeking a dedicated and organized Administration professional to join SURIA GLOBAL INDUSTRIES (M) SDN BHD in Bayan Lepas, Penang. This is a full-time position that plays a crucial role in supporting our sales and client operations. As an Administration professional, you will be at the heart of our business operations, ensuring seamless communication between clients, sales teams, and internal departments. This role is essential to maintaining the efficiency and effectiveness of our client and sales administration functions, directly contributing to customer satisfaction and business growth.

Key responsibilities

Managing client enquiries and providing timely responses to customer requests

Coordinating with the sales team to process orders, quotations, and client documentation

Maintaining accurate and up-to-date client records and database systems

Preparing and distributing sales reports, invoices, and other administrative documents

Scheduling meetings, appointments, and managing calendars for sales and client-facing staff

Handling correspondence and communications with clients via email, phone, and other channels

Supporting the onboarding process for new clients and managing client relationships

Filing, organizing, and archiving documents in compliance with company procedures

Assisting in data entry and maintaining administrative records and systems

Coordinating logistics for client deliveries and follow-ups

What we're looking for

Proven experience in client and sales administration or a similar administrative role

Strong organizational and time management skills with the ability to priorities multiple tasks

Excellent communication skills, both written and verbal, with the ability to interact professionally with clients

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with CRM or database systems

Attention to detail and accuracy in data entry and documentation

Customer service-oriented mindset with a commitment to client satisfaction

Ability to work independently and as part of a team in a fast-paced environment

Problem-solving skills and the ability to handle multiple enquiries efficiently

Preferred: Experience in international business or sales administration

Preferred: Knowledge of industry-specific software or systems

What we offer

Competitive salary package commensurate with experience

Opportunities for professional development and skills training

A supportive and collaborative work environment

Clear career progression pathways within the organization

Work-life balance with standard working hours and leave entitlements

Health and wellness benefits

Exposure to international business practices and client interactions

About us
SURIA GLOBAL INDUSTRIES M SDN BHD is a dynamic and growing organization committed to delivering excellence in our industry. We pride ourselves on building strong relationships with our clients and providing outstanding service at every touchpoint. Our team is passionate about innovation, quality, and customer satisfaction. We foster a workplace culture that values integrity, teamwork, and continuous improvement. As a forward-thinking company, we invest in our people and create an environment where talent can thrive and contribute meaningfully to our success.