Sales Admin (Well-Versed Mandarin is a Must)

techware Group; Malaysia; On-site; MYR 33,000 - 56,000; Full time

Job summary

techware Group in Malaysia seeks a Sales Admin & Logistics Coordinator to review orders, liaise across departments, and ensure timely invoicing and delivery. You will coordinate with production and logistics teams, manage documentation, and support the admin function. 2–3 years’ experience and strong Excel skills are required; English is essential, Mandarin is a plus.

Onsite role based in Bukit Rambai. Electrical goods and supply chain familiarity is beneficial.

Qualifications

• 2–3 years in sales admin or similar role.
• Experience handling LMW is preferred.
• Proficient in English; Mandarin an asset for stakeholder comms.
• Proficient with Excel and MS Office; knowledge of SQL/Dynamic.
• Onsite work in Bukit Rambai, Malaysia.

Responsibilities

• Review customer purchase orders, verify design versions and prices before approval.
• Follow up on orders and liaise with departments to provide daily updates to customers.
• Arrange shipments with logistics and ensure orders are delivered as promised.
• Coordinate with production and logistics teams on order allocations and invoicing.
• Provide general admin support and manage invoicing and document filing.

Skills

Excel

Microsoft Office

SQL/Dynamic

English (written and spoken)

Mandarin (advantage)

Education

Diploma or Degree

Tools

SQL/Dynamic

Job description

Job Description & Responsibilities

• Review customers' purchase orders, check the versions of the designs, prices and etc, and submit for approval before creating sales orders.
• Follow up on customers' pending orders and liaise with relevant departments to provide daily updates to customers. To update the portal on the promised date after confirming the delivery date from the respective department.
• Ensure all orders are arranged and delivered as promised. Arrange the shipments with logistics.
• Keep the team informed about new orders and the allocation of the sales orders with the production teams.
• Answer and direct phone calls in a polite and professional manner.
• Take charge for the issuance of the invoicing and also shipments.
• Work closely with the productions team for the orders fulfillments.
• Manage and organize office files, documents, and records, including the invoicing.
• Provide general administrative support to team members as needed.
• This role is report direct to Managing Director, Sales Director and Finance Head.

Admin

• Serve as the contact point for providing the invoices/documents that were received in the field and sending them to HQ/the relevant department for processing purposes.
• Liaise with the production teams and also logistic teams.
• Other tasks as assigned by superiors.

Logistics & LMW

• Invoice with LMW documents for each customer delivery.
• Ensure preparation of invoices and delivery orders (DO), coordinating with the finance team at HQ.
• Coordinate with the supply chain team regarding incoming goods.
• Handle customs clearance notifications for incoming goods.
• Support LMW documents monthly at the customs office.

Requirements

• Minimum 2-3 years of experience, preferably in sales admin teams, and preferable have experience of handling LMW.
• Good command of written and spoken English. Proficiency in Mandarin would be an added advantage due to the nature of business communication with a diverse range of clients and stakeholders.
• Proficiency in computer-aided systems such as SQL/Dynamic.
• Strong Excel and Microsoft Office skills.
• Qualification: Diploma, Degree or equivalent.
• Remuneration is depends on the qualification, skill set and experiences.
• Onsite only. Must be willing to work at Bukit Rambai area.