Sales Admin / Sales Support (Manufacturing) (712888)

PERSOL Malaysia; Kulai; On-site; MYR 33,000 - 67,000; Full time

Job summary

PERSOL Malaysia is seeking a Sales Administration professional to manage order processing and timelines for multiple regions, verifying invoices, delivery orders, and shipping instructions in our in-house system.

You will prepare shipping documents (quotations, proforma invoices, packing lists, tax invoices), liaise with forwarding agents for import/export, and maintain customer and inventory records to ensure timely deliveries. Additional admin support to the sales team will be required.

Qualifications

• Degree/Diploma in Administration or a related field.
• Minimum 2 years of sales administration experience, including handling customs and shipping documents, tax invoices, and e-invoicing.
• Experience in a manufacturing environment.

Responsibilities

• Manage order processing and timelines for multiple regions with accurate documentation.
• Prepare shipping documents such as quotations, proforma invoices, packing lists, and tax invoices using the in-house system.
• Liaise with forwarding agents for import/export shipments.
• Maintain customer and inventory databases and coordinate with internal/external teams to ensure timely delivery.
• Provide administrative support to the sales team (air tickets, hotel bookings, etc.).

Skills

Order processing

Document verification

Customer liaison

Sales administration

Education

Degree/Diploma in Administration

Tools

In-house system

Job description

Manage all order processing and timelines accurately for various regions, and verify documents such as invoices, delivery orders, shipping instructions, slitting job sheets, credit notes, and debit notes.

Prepare and issue a wide variety of shipping documents, including quotations, proforma invoices, sales orders, purchase orders, tax invoices, packing lists, delivery orders, and Certificates of Conformance using the in-house system.

Liaise with forwarding agents for import and export shipments and prepare the necessary documentation.

Manage and maintain customer and inventory databases and records, and coordinate with internal and external teams to ensure the timely delivery of products to customers.

Prepare Certificates of Analysis with delivery information for the QC team to update.

Handle phone calls and email enquiries.

Provide various administrative support to the sales team, including assisting with air ticket purchases, hotel bookings, and other ad hoc administrative duties.

Job Requirements:

Degree/Diploma in Administration or a related field.

Minimum 2 years of sales administration experience, including handling customs and shipping documents, tax invoices, and e-invoicing.

Experience in a manufacturing environment.