Sales Admin Executive

HISELECT PTE. LTD.; Shah Alam; On-site; MYR 31,000 - 52,000; Full time

Benefits offered by this job

Incentives up to RM500/month

Allowances up to RM640+/month

Job summary

HISELECT PTE. LTD. is seeking a Sales Admin Executive to oversee daily operations for overseas clients, ensuring smooth order processing and workflows. You will be the main contact for inquiries, track orders, and coordinate resolution of issues.

The role requires strong multitasking, attention to detail, and excellent communication with international stakeholders. Proficiency in Mandarin, English and Bahasa Malaysia is essential, with junior applicants welcome.

Qualifications

• Experience in sales support, customer service, or administrative roles is advantageous but juniors are welcome to apply.
• Excellent communication skills with international clients and internal stakeholders.
• Proficiency in Microsoft Excel and basic computer applications.
• Fluency in Mandarin, English and Bahasa Malaysia is essential.

Responsibilities

• Oversee and maintain daily business operations for overseas clients, ensuring seamless order processing and operational workflows.
• Manage system updates and data maintenance, organizing and verifying invoices, delivery orders (DO) and related paperwork.
• Act as the primary point of contact for client inquiries, track order statuses, and coordinate resolution of operational issues.
• Manage accounts receivable (AR) duties, including SOA reconciliation, payment matching, and following up on overdue payments.
• Provide foundational data support, including data verification, report compilation, and routine data maintenance.

Skills

Multitasking

Detail-oriented

Strong communication

Languages: Mandarin, English, Bahasa-M

Tools

Microsoft Excel

Microsoft Office

Job description

Performance Incentive Package Up to RM$500/mth

Attractive Monthly Allowances Up to RM$640+/mth

Monthly Salary Up to RM$4,700/mth

About the Role

As a Sales Admin Executive, you will oversee and maintain daily business operations for overseas clients, ensuring seamless order processing and operational workflows. You will act as the primary point of contact for client inquiries, track order statuses, and coordinate the resolution of any operational anomalies or issues.

Key responsibilities

• Oversee and maintain daily business operations for overseas clients, ensuring seamless order processing and operational workflows
• Manage system updates and data maintenance, organizing and verifying key business documents, including invoices, delivery orders (DO), and other related paperwork
• Act as the primary point of contact for client inquiries, track order statuses, and coordinate the resolution of any operational anomalies or issues
• Manage accounts receivable (AR) duties, including statement of account (SOA) reconciliation, payment matching, and following up on overdue payments
• Provide foundational data support, including data verification, report compilation, and routine data maintenance

Job Requirements

• Highly responsible, detail-oriented, and well-organized with excellent multitasking skills
• Strong adaptability and the ability to work effectively under pressure
• Fluent in utilizing basic computer applications, especially Microsoft Excel and other Microsoft Office tools
• This position requires liaising with international clients and internal stakeholders. Strong communication skills with proficiency in Mandarin, English, and Bahasa Malaysia are essential.
• Prior experience in sales support, customer service, or administrative roles is highly advantageous, though promising juniors are welcome to apply
• Possess a strong foundational awareness of customer service principles

About Our Client

Our client, Haidilao Malaysia, is a globally recognized leader in the food and beverage industry, renowned for its exceptional service and high-quality products. To support their expanding food manufacturing and distribution operations, HISELECT is actively recruiting dedicated professionals to join their dynamic team.

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