Sales Admin Executive

Techware Group; Malacca City; On-site; MYR 50,000 - 84,000; Full time

Job summary

Jora Malaysia is seeking an Admin with Logistics experience to coordinate sales orders, liaise with internal teams, and manage invoicing and documentation. The role reports to senior management and requires strong communication and organizational skills.

Candidates should have at least 3 years in sales admin with logistics exposure, proficiency in English, and knowledge of Excel and MS Office; Mandarin is a plus for stakeholder interactions.

Qualifications

• Minimum 3 years of experience in sales admin, with logistics and LMW exposure.
• Proficient in English; Mandarin is an added advantage for diverse communications.
• Proficient in Excel and MS Office; SQL knowledge is a plus.

Responsibilities

• Review customers' purchase orders, verify design versions and prices, and submit for approval before creating sales orders.
• Follow up on orders, coordinate with departments to provide daily updates to customers and update portal with delivery dates.
• Arrange shipments with logistics and ensure orders are delivered as promised.
• Keep team informed about new orders and allocations with production teams; assist with general admin tasks.
• Answer calls professionally and manage office files, documents, and invoicing; report to MD, Sales Director and Finance Head.

Skills

English proficiency

Mandarin (advantage)

Excel

MS Office

Tools

SQL

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Review customers' purchase orders, check the versions of the designs, prices and etc, and submit for approval before creating sales orders.
• Follow up on customers' pending orders and liaise with relevant departments to provide daily updates to customers. To update the portal on the promised date after confirming the delivery date from the respective department.
• Ensure all orders are arranged and delivered as promised.Arrange the shipments with logistics.
• Keep the team informed about new orders and the allocation of the sales orders with the production teams.
• Answer and direct phone calls in a polite and professional manner.
• Manage and organize office files, documents, and records, including the invoicing.
• Assist with any other administrative work.
• Provide general administrative support to team members as needed.
• This role is report direct to Managing Director, Sales Director and Finance Head.

Admin:

• Assist in handling the issuance and collection of employee belongings during onboarding and offboarding processes.
• Serve as the contact point for providing the invoices/documents that were received in the field and sending them to HQ/the relevant department for processing purposes.
• Liaise with the production teams and also logistic teams.
• Other tasks as assigned by superiors.

Logistics & LMW:

• Invoice with LMW documents for each customer delivery.
• Ensure preparation of invoices and delivery orders (DO), coordinating with the finance team at HQ.
• Coordinate with the supply chain team regarding incoming goods.
• Handle customs clearance notifications for incoming goods.
• Support LMW documents monthly at the customs office

Requirements:

• Minimum 3 years of experience, preferably in sales admin teams, and have experience of handling logistics and LMW.
• Good command of written and spoken English. Proficiency in Mandarin would be an added advantage due to the nature of business communication with a diverse range of clients and stakeholders.
• Proficiency in computer-aided systems such as SQL.
• Strong Excel and Microsoft Office skills.