Sales Admin Assistant

Gentle Supreme; Subang Jaya; On-site; MYR 56,000 - 84,000; Full time

Job summary

Jora Malaysia is seeking a Sales Administrator in Subang Jaya. You will receive and process purchase orders, issue invoices, and verify orders with customer data. You will maintain records and support the sales team with inquiries and claims.

You will compile monthly reports, expedite orders, and relay feedback to relevant departments while seeking add-on sales opportunities.

Qualifications

• Bachelor's degree or diploma in business administration or related field.
• 2+ years of sales experience or customer-facing roles.
• Proficient in Excel with VLOOKUP and pivot tables.
• Strong communication, organization and multitasking skills.
• Ability to learn quickly and support senior sales staff.
• Reliable team player with a customer-focused mindset.

Responsibilities

• Receive and process purchase orders promptly.
• Issue invoices for sales transactions.
• Verify orders and customer information for accuracy.
• Contact customers by phone or email to resolve queries.
• Maintain and update sales and customer records.
• Compile monthly sales reports.
• Expedite orders through internal coordination.
• Relay customer feedback to relevant departments.
• Identify opportunities to add products to the lineup.
• Assist the sales team with sales claims and follow-ups.

Skills

Sales experience

Communication

Organization

Customer service

multitasking

Problem solving

Attention to detail

Education

Bachelor's degree / Diploma in Business Administration or related field

Tools

Microsoft Windows

Excel (VLOOKUP, Pivot Tables)

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Compiling monthly sales reports.
• Expediting orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Identifying new products to add to those on offer.
• Assisting the sales team for all the sales claims from customer.

Skills/Qualifications:

• A Bachelor's degree / Diploma in Business Administration or related field.
• 2 or more years' experience in sales
• Working knowledge of Microsoft Windows and Excel spreadsheets using VLOOKUP and pivot tables
• Demonstrated ability to assist senior management and sales representatives with any additional work as needed
• Have a strong work ethic and are eager to learn and make new sales with customers, including add-on services
• Be strongly skilled in organization, problem-solving, customer service, and multitasking while being committed to excellence
• Must have strong communication skills to create and distribute company-wide newsletters and memos
• The ability to multitask, work in a fast-paced environment, and meet deadlines