Sales Admin Executive

Techware; Kampung Bertam Malim; On-site; MYR 42,000 - 72,000; Full time

Job summary

Techware is seeking a capable Sales Admin to support order processing, logistics, invoicing, and office administration. The role involves coordinating with production and logistics teams, handling inquiries, and maintaining documentation.

The candidate should have strong Excel skills and the ability to communicate effectively in English, with Mandarin as a plus. This position reports directly to the Managing Director, Sales Director and Finance Head and requires a Diploma or equivalent.

Qualifications

• Minimum 3 years of experience in sales admin, with logistics and LMW exposure.
• Proficient in English with Mandarin an added advantage.
• Proficient in SQL and MS Excel.

Responsibilities

• Review customers' purchase orders, check design versions and prices, and submit for approval before creating sales orders.
• Follow up on customers' pending orders and liaise with departments for daily updates.
• Arrange shipments with logistics to ensure on-time delivery.
• Keep the team informed about new orders and production allocation.
• Answer and direct phone calls in a polite and professional manner.
• Manage and organize office files, documents, and invoicing.
• Assist with other administrative work and provide general support.
• Role reports directly to MD, Sales Director and Finance Head.
• Assist in handling onboarding/offboarding belongings and maintain records.

Skills

English proficiency

Mandarin proficiency

Education

Diploma or equivalent

Tools

SQL

Excel

Microsoft Office

Job description

Job Description & Responsibilities:

• Review customers' purchase orders, check the versions of the designs, prices and etc, and submit for approval before creating sales orders.
• Follow up on customers' pending orders and liaise with relevant departments to provide daily updates to customers. To update the portal on the promised date after confirming the delivery date from the respective department.
• Ensure all orders are arranged and delivered as promised.Arrange the shipments with logistics.
• Keep the team informed about new orders and the allocation of the sales orders with the production teams.
• Answer and direct phone calls in a polite and professional manner.
• Manage and organize office files, documents, and records, including the invoicing.
• Assist with any other administrative work.
• Provide general administrative support to team members as needed.
• This role is report direct to Managing Director, Sales Director and Finance Head.

Admin:

• Assist in handling the issuance and collection of employee belongings during onboarding and offboarding processes.
• Serve as the contact point for providing the invoices/documents that were received in the field and sending them to HQ/the relevant department for processing purposes.
• Liaise with the production teams and also logistic teams.
• Other tasks as assigned by superiors.

Logistics & LMW:

• Invoice with LMW documents for each customer delivery.
• Ensure preparation of invoices and delivery orders (DO), coordinating with the finance team at HQ.
• Coordinate with the supply chain team regarding incoming goods.
• Handle customs clearance notifications for incoming goods.
• Support LMW documents monthly at the customs office

Requirements:

• Minimum 3 years of experience, preferably in sales admin teams, and have experience of handling logistics and LMW.
• Good command of written and spoken English. Proficiency in Mandarin would be an added advantage due to the nature of business communication with a diverse range of clients and stakeholders.
• Proficiency in computer-aided systems such as SQL.
• Strong Excel and Microsoft Office skills.
• Qualification: Diploma or equivalent.