Sales Admin Coordinators (Kota Kinabalu, Sabah)

Cortina Watch Sdn Bhd; West Coast Division; On-site; MYR 33,000 - 45,000; Full time

Benefits offered by this job

Medical claims

Group H&S and PA insurance

marria

Job summary

Cortina Watch Sdn Bhd is hiring a Sales Admin Coordinator in Kota Kinabalu, Sabah. You will handle daily outlet document submission to head office, invoicing, stock checks on arrival, and coordination of transfers and events. You will support Finance with reports and ensure records are up to date.

Role requires attention to detail for daily tasks, ability to manage multiple documents, and collaboration with sales teams and IT for issue resolution. Local travel to outlets may be involved.

Responsibilities

• Timely submission of outlet documents to head office for processing on daily basis
• Issue invoices, deposit slips, credit notes, purchase orders, goods receipt notes, goods return notes and other documents in system and check accuracy before submitting to Finance Department
• Perform stock in/out when stock arrives
• Prepare and reconcile Daily Stock Balancing Report to WQL system
• Prepare Sales Report, Ageing Report, Brands Sell Out Report and submit to Finance Department for management’s review and approval
• Maintain and update customer database to ensure records are accurate and up to date
• Manage outlet petty cash, such as issuance of petty cash vouchers, disbursements and submit to head office for reimbursements
• Assist Finance Department in quarterly surprise stock take or annual stock take of other outlets as required
• Address technical issues promptly and escalate to IT Department when necessary
• Coordinate and follow up with agents on order status and other product enquiries including verifying product availability, pricing, and delivery schedules
• Arrange courier deliveries on timely basis
• Answer incoming phone calls and daily emails and share with sales team
• Support other multibrands outlets in absence of Sales Admin Coordinators as required

Job description

Sales Admin Coordinators (Kota Kinabalu, Sabah)

• Timely submission of all documents of outlet to head office for processing on daily basis
• Issue invoices, deposit slips, credit notes (adjustments and sales return), purchase orders, goods receipt notes, goods return notes (purchase return) and other documents in system and check to ensure the accuracy before submit to Finance Department
• Perform in-stock when stock arrives
• Perform transfer orders to customers, vendors and other outlets in system
• Prepare credit limit forms for the approval of General Manager or Managing Director before the transfer of items for events, photo shooting or VIP customers to review
• Print and update the status manually for OA Status Reports on fortnightly basis for Boutique Manager’s / In Charge’s signatory and submit to Finance Department for management’s review and approval
• Prepare customer refund forms and credit notes for the approval of Operations Manager before submit to Finance Department for payment
• Prepare and reconcile Daily Stock Balancing Report to WQL system
• Prepare Sales Report, Ageing Report, Brands Sell Out Report and submit to Finance Department for the management’s review and approval
• Assist to cross check and finalise retail price list in system upon global price increase
• Maintain and keep track CITES permit records in excel file and logbook
• Maintain and update customer database to ensure records are accurate and up to date
• Manage outlet petty cash, such as issuance of petty cash vouchers, disbursements and submit to head office for reimbursements
• Assist Finance Department in quarterly surprise stock take or annual stock take of other outlets as and when is required
• Ensure proper filing in outlet for audit purpose
• Address technical issues promptly and escape issues to IT Department for solution if necessary
• Assist sales team to update and confirm guest list for events
• Replenish outlet refreshments and stationeries
• Coordinates and follow up with agents on order status and other matters related to product enquiries, including verifying product availability, pricing, and delivery schedules
• Assist to send and collect repair watches to and from service department as and when required
• Arrange courier deliveries on timely basis
• Answer incoming phone calls, check all daily incoming emails and share with sales team
• Support other multibrands outlets in the absence of Sales Admin Coordinators in other multibrands outlets and monobrand outlets as and when is required

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a marketing executive?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• How many years of digital marketing experience do you have?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?
• Do you have CRM Support experience?

Cortina Watch is one of the leading names in luxury horology, representing the world's most prestigious watch maisons across the Asia Pacific. Founded in 1972, the company has evolved from a family-run boutique into a cornerstone of luxury retail. Today, Cortina Watch operates a sophisticated network of approximately 40 boutiques across Singapore, Malaysia, Thailand, Taiwan, Australia, Macau, and Hong Kong.

Cortina Watch is one of the leading names in luxury horology, representing the world's most prestigious watch maisons across the Asia Pacific. Founded in 1972, the company has evolved from a family-run boutique into a cornerstone of luxury retail. Today, Cortina Watch operates a sophisticated network of approximately 40 boutiques across Singapore, Malaysia, Thailand, Taiwan, Australia, Macau, and Hong Kong.

Perks and benefits

• Medical claims
• Group H&S and PA insurance
• marria