Sales Admin & Billing Executive

Gigabit Hosting; Kuala Lumpur; On-site; MYR 39,000 - 58,000; Full time

Job summary

Jora Malaysia is seeking a Sales Admin & Billing Executive to support hardware sales, business development, and billing processes. You will handle invoices, orders, and supplier communications while ensuring accurate records and timely payments. Strong English and Mandarin communication, plus MS Office and Google Sheets proficiency, are essential.

You will collaborate with internal teams, travel as needed to meet clients, and contribute to smooth daily operations in a fast-paced environment.

Qualifications

• Minimum two (2) years of working experience in sales administration or related role.
• SPM qualification or above, good attitude, proactive and accurate data handling.
• Proficient in MS Office and Google applications; strong communication in English and Mandarin.

Responsibilities

• Provide sales admin and billing support for hardware sales and business development teams.
• Prepare invoices, delivery orders, and purchase orders with high accuracy.
• Maintain billing data with up-to-date records and monitor outstanding invoices.
• Coordinate between sales, finance, IT, suppliers and logistics partners.
• Respond to client inquiries via phone and email; resolve operational matters.
• Attend supplier/ client meetings when required and support reports on billing status.

Skills

English & Mandarin communication

Attention to detail

Independent worker

Education

SPM or above

Tools

Microsoft Office

Google Sheets

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Sales Admin & Billing Executive is responsible for supporting the hardware sales and business development teams in all sales administration and billing matters. This role ensures accurate documentation, timely billing processes, effective communication with clients and suppliers, and smooth coordination between internal and external stakeholders to support overall business operations.

Job Descriptions:

Sales & Billing Administration

Handling administrative work assigned by Management in a timely and efficient manner.

Supporting both hardware sales and business development teams in all sales administration matters.

Managing and preparing invoices, delivery orders, and purchase orders for suppliers and customers with high accuracy.

Ensuring the integrity of billing data by maintaining accurate, complete, and up-to-date records at all times.

Monitoring outstanding invoices and ensuring all clients remain informed their outstanding debts and payment deadlines.

Maintaining smooth workflow between sales, finance, information technology, suppliers, and logistics partners to support business operations.

Client & Communication Support

Managing and responding to clients' inquiries via phone calls, emails, and other communication platforms in a professional and timely manner.

Liaise with internal teams, suppliers, and customers to resolve billing, delivery, or administrative matters efficiently.

Build and maintain good working relationships with clients and vendors to support long-term business collaboration.

Attend meeting with suppliers, vendors, or clients, when necessary, based on business requirements, to facilitate coordination, clarify documentation, or resolve operational matters.

Understand the company's products and services offerings thoroughly in order to explain, recommend, and share suitable solutions with clients based on their requirements.

Respond to client inquiries regarding purchased products (e.g., specifications, documentation, delivery status, based usage clarification) within the scope of knowledge, and elevate technical or complex matters to the relevant team when necessary.

General & Ad-Hoc Duties

Maintaining the smooth flow of daily business operations.

Assist in preparing reports related to sales administration, billing status, and outstanding payments when required.

Perform any other ad-ho duties as assigned from time-to-time.

Job Requirements:

Minimum two (2) years of working experience in sales administration, sales coordinator, billing, or related role (experience in IT hardware or reseller environment is an added advantage).

Minimum SPM qualification or above,

Good working attitude, responsible, proactive, and willing to learn.

Strong attention to details with a high level of accuracy in documentation and data handling.

Proficient in Microsoft Office applications, and Google application such as Google Sheet.

Good communication skills in written and spoken English and Mandarin to effectively communicate with Mandarin-speaking clients, additional languages such as Malay is an advantage.

Able to work independently under a fast-paced environment.

Willing to travel when required for meeting with clients, suppliers, or vendor based on business needs.

Ability to stand-by or attend to emergency tasks after working hours if required.

Fresh graduate are welcome to apply too.