Sales Admin

Habibi Boutique (M); Ipoh; On-site; MYR 39,000 - 58,000; Full time

Job summary

Jora Malaysia in Ipoh is seeking a proactive customer service advocate to respond to inquiries across WhatsApp, TikTok and social media, and to provide accurate product details and pricing. You will also update orders, assist walk-in customers with selections and purchases, process orders, maintain sales records, and help keep boutique operations running smoothly.

The role emphasizes friendly customer interactions, accurate order handling, and reliable record-keeping to support ongoing sales

Qualifications

• Experience in customer service or sales.
• Proficient in written and spoken English; multitasking across platforms.

Responsibilities

• Respond to customer inquiries via WhatsApp, TikTok, and social media.
• Provide product details, pricing, and order updates.
• Assist walk-in customers with product selection and purchases.
• Process and check customer orders accurately.
• Maintain sales records and customer database.
• Handle customer issues related to orders, delivery, or products.
• Keep all files and records well-organized.
• Assist with daily boutique operations and other related tasks.
• Maintain a positive sales relationship to ensure future sales.

Skills

Customer service

Social media communication

Product knowledge

Order processing

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Respond to customer inquiries via WhatsApp, TikTok, and social media.

Provide product details, pricing, and order updates.

Assist walk-in customers with product selection and purchases.

Process and check customer orders accurately.

Maintain sales records and customer database.

Handle customer issues related to orders, delivery, or products.

Keep all files and records well-organized.

Assist with daily boutique operations and other related tasks.

Maintaining a positive sales relationship to ensure future sales.