Sales Assistant

Zetwind Enterprise Sdn Bhd; Malacca City; On-site; MYR 33,000 - 50,000; Full time

Job summary

Jora Malaysia is seeking a proactive sales administrator to respond to customer inquiries, provide information on product availability, and assist with billing and order processing.

You will use invoicing and sales operation software, follow up on payments, generate performance reports, and collaborate with marketing and product teams to align sales activities with promotions.

Responsibilities

• Respond to customer inquiries and provide information on product availability.
• Manage billing and sales transactions using invoicing and sales operation software.
• Manage daily sales administrative task, including processing orders and invoices.
• Conduct payment follow-ups, ensuring all payments are received prior to shipment.
• Monitor sales performance metrics and generate reports for management.
• Stay updated on existing and new product knowledge to assist customers effectively.
• Collaborate with marketing and product teams to align sales strategies with promotional activities.
• Ensure adherence to company policies and procedures in all sales operations.
• Gather and report customer feedback to the superior for continuous improvement.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Respond to customer inquiries and provide information on product availability.

Manage billing and sales transactions using invoicing and sales operation software.

Manage daily sales administrative task, including processing orders and invoices.

Conduct payment follow-ups, ensuring all payments are received prior to shipment.

Monitor sales performance metrics and generate reports for management.

Stay updated on existing and new product knowledge to assist customers effectively.

Collaborate with marketing and product teams to align sales strategies with promotional activities.

Ensure adherence to company policies and procedures in all sales operations.

Gather and report customer feedback to the superior for continuous improvement.

Handle additional tasks assigned by the immediate superior as needed.

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