Sales Admin

METCAL TECHNOLOGIES (M) SDN. BHD.; Bayan Lepas; On-site; MYR 42,000 - 60,000; Full time

Benefits offered by this job

Annual Leave

Medical Benefits

Professional Growth

Free Parking

Yearly Bonus

Attendance Bonus

Job summary

METCAL TECHNOLOGIES (M) SDN. BHD. is seeking a detail-oriented Sales Administrator to support the sales team with quotation preparation and administrative tasks.

The role involves handling customer inquiries, maintaining records, and coordinating with internal departments to ensure accurate pricing and timely order processing. The candidate should have strong communication skills, attention to detail, and the ability to speak and write in Mandarin.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work independently and as part of a team.
• Must be able to speak and write in Mandarin.
• Experience in sales support or admin roles is a plus.

Responsibilities

• Prepare and issue sales quotations based on inquiries and requests.
• Communicate with customers via email/phone/in person to follow up on quotations.
• Coordinate with sales team to ensure quotations align with pricing policies.
• Maintain and update customer records and quotation databases.
• Assist in processing sales orders and coordinating with logistics, finance, and technical teams.
• Provide general administrative support to the sales team.
• Track quotation status and follow up with customers to close deals.
• Escalate and route customer complaints to the appropriate team.

Skills

Communication

Attention to detail

Teamwork / independence

Mandarin (Chinese)

Tools

Microsoft Office

Excel

Word

Job description

We are looking for a detail-oriented and proactive Sales Administrator to support our sales team. The main responsibility is to handle quotation preparation and provide administrative support in managing customer interactions.

Key Responsibilities:

Prepare and issue sales quotations based on customer inquiries and sales team requests

Communicate with customers via email, phone, or in person to follow up on quotations and answer basic inquiries

Coordinate with the sales team to ensure all quotations are accurate and aligned with pricing policies

Maintain and update customer records and quotation databases

Assist in processing sales orders and coordinating with internal departments (e.g., logistics, finance, technical)

Provide general administrative support to the sales team

Track quotation status and follow up with customers to close deals

Support in handling customer complaints or forwarding them to the appropriate team

Requirements:

Good communication and interpersonal skills

Strong attention to detail and accuracy

Basic knowledge of Microsoft Office (especially Excel and Word)

Able to work independently and as part of a team

Able to speak and write in Chinese (Mandarin) – required to communicate with Chinese-speaking customers

Experience in a sales support or admin role is a plus

• Annual Leave
• Medical Benefits
• Professional Growth
• Free Parking
• Yearly Bonus
• Attendance Bonus

METCAL is the Leading and Trusted ISO/IEC 17025 Accredited Calibration Services Laboratory in Malaysia since 1996, with Best In-Class calibration facilities and flexible working environment.

METCAL today is the household calibration company in Malaysia, with over 100 dedicated staffs and increasing.

What can I earn as a Sales Administrator