Sales Account Manager

Agrius Pvt Ltd; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

Agrius IT is seeking a Sales Account Manager to grow a portfolio of customer accounts, build long-term relationships, and ensure customer satisfaction with TPM and MVS solutions.

You will lead prospecting, deliver presentations, prepare proposals, negotiate terms, and collaborate with technical and operations teams to align solutions and drive revenue.

Join us to manage diverse accounts, achieve sales targets, and represent the company at industry events and client meetings.

Qualifications

• Experience managing multiple customer relationships and long-term partnerships.
• Strong customer service mindset with responsive support and issue resolution.
• Proven IT sales experience in data center infrastructure or related services.
• Ability to work independently and meet sales targets in a fast-paced environment.

Responsibilities

• Prospecting and lead generation.
• Conducting sales presentations and product demonstrations.
• Preparing proposals and quotations.
• Negotiating contract terms.
• Collaborating with technical and operations teams to align solutions with customer requirements.
• Monitoring account performance and identifying upsell/cross-sell opportunities.
• Maintaining accurate sales records in CRM tools.
• Reporting on pipeline and forecasts.
• Representing the company at industry events or customer meetings.

Skills

Account Management

Lead Generation

CRM

Presentation skills

Negotiation

B2B sales

Education

Bachelor's degree

Tools

Salesforce

ERP

Job description

The Sales Account Manager is responsible for managing and growing a portfolio of customer accounts, building long-term relationships, and ensuring customer satisfaction with Agrius IT's TPM and MVS solutions.

Key responsibilities

• Prospecting and lead generation
• Conducting sales presentations and product demonstrations
• Preparing proposals and quotations
• Negotiating contract terms
• Collaborating with technical and operations teams to align solutions with customer requirements
• Monitoring account performance and identifying opportunities for upselling and cross-selling
• Maintaining accurate sales records in CRM tools
• Reporting on pipeline and forecasts
• Representing the company at industry events or customer meetings

About you

• Strong Account Management skills, including experience managing multiple customer relationships and maintaining long-term partnerships
• Customer Satisfaction and Customer Service skills, with a focus on responsive support, issue resolution, and relationship-building
• Lead Generation skills, including prospecting, qualifying opportunities, and developing new business in B2B environments
• Excellent Communication skills, both written and verbal, for presentations, negotiations, and stakeholder engagement
• Proven experience in IT sales, data center infrastructure, or related technical services
• Strong negotiation, presentation, and analytical skills, with the ability to understand customer needs and propose suitable solutions
• Ability to work independently, meet sales targets, and manage time effectively in a fast-paced environment
• Bachelor's degree in Business, IT, Engineering, or a related field, or equivalent practical experience

About us

Agrius IT is a global provider of Third-Party Maintenance (TPM) services, delivering comprehensive support for data center infrastructure including servers, storage, and networking equipment. The company focuses on cost optimization, maximizing return on investment, and promoting sustainable IT practices for its clients. With expertise across multiple brands, Agrius IT offers 24/7 technical support, varied Service Level Agreements (SLAs), and access to a large inventory of spare parts. Its Multi-Vendor Support (MVS) ensures smooth IT operations and helps customers extend the life of End-of-Life (EOL) and End-of-Service-Life (EOSL) hardware beyond OEM warranties.