Robot Engineer (Robotics & Factory Automation)

Iwatani Malaysia Sdn. Bhd.; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical Leave

Annual Performance Bonus

Annual Salary Review

Overtime Entitlement

Job summary

Iwatani Malaysia Sdn. Bhd. is seeking a Robotic Engineer to manage installation, commissioning, programming, maintenance, and troubleshooting of robotic and automation systems at customer sites and the company facility.

The role emphasizes delivering maximum uptime, optimal performance, and strong customer service while representing the company professionally. The engineer serves as the main technical interface with customers throughout the system life-cycle, with a preference for candidates

Qualifications

• Bachelor's degree in civil engineering or related construction discipline.
• Minimum 5 years of relevant working experience in construction, engineering projects, industrial facilities, building services, related industries.

Responsibilities

• Support robot/system installation, configure, and commission robotic systems, automation equipment, and peripheral devices at customer sites.
• Perform mechanical, electrical, and software integration of robots, PLCs, HMIs, conveyors, vision systems, and safety devices.
• Conduct factory acceptance testing (FAT) in accordance with project specifications.
• Verify system functionality against technical documentation, safety standards, and customer requirements.

Skills

Robotics experience

PLC knowledge

HMI programming

Industrial networks

Mechanical troubleshooting

Electrical troubleshooting

English communication

Chinese communication

Education

Bachelor's Degree in Civil Engineering / related construction discipline

Tools

YASKAWA

NACHI

ABB

KUKA

FANUC

Mitsubishi PLCs

HMIs

Job description

The Robotic Engineer is responsible for the robotic/automation system installation support, commissioning, teaching/programming, maintenance, troubleshooting and repair of robotic and automation systems at customer sites and within the provider's facility. This role ensures maximum system uptime, optimal performance, and customer satisfaction while representing the automation provider professionally.

The engineer acts as the primary technical interface between the automation provider (IMSB) and the end customer throughout the system life-cycle.

Candidates with experience in industrial construction, factory automation, robotics integration, or engineering project management environments will have a significant advantage.

Key Responsibilities

• Support robot/system installation, configure, and commission robotic systems, automation equipment, and peripheral devices at customer sites.
• Perform mechanical, electrical, and software integration of robots, PLCs, HMIs, conveyors, vision systems, and safety devices.
• Conduct factory acceptance testing (FAT) in accordance with project specifications.
• Verify system functionality against technical documentation, safety standards, and customer requirements.

Maintenance & Repair

• Perform preventive and predictive maintenance on robotic and automation systems according to schedules and manufacturer guidelines.
• Diagnose and troubleshoot mechanical, electrical, electronic, and software faults using diagnostic tools, schematics, and manuals.
• Carry out corrective repairs, component replacement, and system recalibration in a timely manner.
• Maintain accurate service records, maintenance logs, and spare parts inventories.

Technical Support & Troubleshooting

• Provide on-site and remote technical support to customers, including emergency breakdown response.
• Analyze system logs, error codes, and performance data to identify root causes and implement permanent fixes.
• Escalate complex technical issues to engineering or manufacturer support teams and follow through to resolution.
• Document troubleshooting procedures and contribute to the knowledge base.

Programming & Optimization

• Modify and optimize robot programs, PLC logic, and HMI configurations as required.
• Support system upgrades, retrofits, and continuous improvement initiatives.
• Assist in cycle time analysis, path optimization, and throughput improvement projects.

Customer Relationship & Training

• Act as the primary technical point of contact for assigned customers.
• Conduct operator and maintenance training for customer personnel on system operation, safety, and basic maintenance.
• Communicate service status, findings, and recommendations clearly to customers and internal stakeholders.
• Manage customer expectations and ensure service level agreements (SLAs) are met.

Health, Safety & Compliance

• Adhere to all site safety regulations, lockout/tagout procedures, and personal protective equipment (PPE) requirements.
• Ensure robotic systems comply with relevant safety standards (e.g., ISO 10218, ISO/TS 15066, ANSI/RIA R15.06) and local regulations.
• Participate in risk assessments and safety validation activities.

Documentation & Reporting

• Prepare service reports, commissioning documentation, and as‑built drawings.
• Maintain accurate records of work performed, parts used, and time spent.
• Provide feedback to engineering and sales teams on product performance, reliability issues, and customer needs.

Requirements

Must Have

• Education
• Bachelor's Degree in Civil Engineering, Construction Engineering, Building Technology, or a related construction discipline.

Experience

• Minimum 5 years of relevant working experience in construction, engineering projects, industrial facilities, building services, related industries.

Nice to Have

• Experience
• Around 2 years of experience in servicing, commissioning, or maintaining industrial robots and automation systems.
• Experience with major robot brands (e.g., YASKAWA, NACHI, ABB, KUKA, FANUC) is highly desirable.
• Experience in an automation provider, system integrator, or OEM environment preferred.
• Hands‑on experience with PLCs (Mitsubishi, Others), HMIs, and industrial networks (CC link, Ethernet/IP, Profinet) will be an advantage.
• Technical Skills
• Have a basic or strong mechanical, electrical, and electronic troubleshooting skills.
• Proficiency in reading electrical schematics, mechanical drawings, and technical manuals.
• Programming knowledge of robot languages (e.g., INFORM, C language) and PLC ladder logic will be an advantage.
• Familiarity with vision systems, sensors, pneumatics, hydraulics, and safety devices will be an advantage.
• Understanding of functional safety and machine safety standards.
• Language
• Able to read, write, and communicate effectively in Chinese and English.
• Other Requirements
• Valid driving licence and own transportation.
• Ability to work independently and under pressure in demanding environments.
• Excellent problem‑solving and analytical abilities.
• Strong communication and interpersonal skills for customer‑facing work.
• Willing to travel throughout Malaysia when required, including overnight and outstation trips.
• Comfortable working directly at customer sites.
• Able to travel independently and manage site visits, customer meetings, and project activities.

Working Conditions

• Work in industrial environments, including factories, warehouses, and production floors.
• Exposure to noise, machinery, and varying temperatures; PPE required.
• Occasional overtime, weekend, and on‑call duty to meet customer needs.
• Physical requirements: ability to lift equipment, stand for extended periods, and work in confined spaces.

Expectations (What Success Looks Like)

• Opportunities to specialize in Yaskawa robot brands, vision systems, or advanced automation technologies.
• Path to Senior Service Engineer, Service Team Lead, Project Engineer, or Technical Support Manager roles.
• Manufacturer certification and continuous training provided.

Working Arrangement

• Primarily based at customer sites and the Robot Centre in Sha Alam.
• Direct travel from home to customer sites and return home upon completion of assignments.
• Office attendance only when required.
• Domestic travel within Malaysia may be required depending on project needs.

Working Hours

• Monday to Friday, 8:30 AM – 5:00 PM
• Actual working hours may vary depending on customer location, service schedules, and appointment times.
• Flexibility may be required to support installation, commissioning, troubleshooting, and urgent customer service activities.
• Overtime may be required when necessary and will be compensated in accordance with company policy.

Salary Range

Toll Claims: Reimbursable

10 days (less than 2 years of service) / 18 days (5 years and above)

Additional Company Holidays may be granted according to the Company’s annual holiday calendar and are subject to change from time to time.

Other Benefits

• Medical Leave (MC)
• Annual Performance Bonus
• Annual Salary Review
• Overtime Entitlement in accordance with company policy

Company Overview

Iwatani Malaysia Sdn. Bhd. is part of the Iwatani Group, a leading Japanese company with businesses in industrial gases, machinery, materials, energy, and advanced technology solutions. [iwatani.com.my]

In Malaysia, we support customers through a diverse portfolio that includes semiconductor equipment and materials, factory automation machinery, robotics solutions, and industrial gas products.

We are committed to providing high-quality products, technical expertise, and excellent customer service while supporting the growth of Malaysia's manufacturing and semiconductor industries.

Please visit our Head Office Website as well.