Retail Team Lead & Staff Performance Coach

AS Watson Group; Malaysia; On-site; MYR 28,000 - 50,000; Full time

Job summary

AS Watson Group is seeking a proactive retail associate supervisor to assist in staff rostering, training, and sales strategy while delivering professional customer service. The role requires coordinating with store management and ensuring adherence to company policies.

The ideal candidate will have good communication, interpersonal and follow-up skills, with flexibility to work retail hours including weekends and public holidays. Full/Part-Time positions are available.

Qualifications

• At least good communication and pleasant personality.
• Interpersonal and follow-up skills; adaptable and results oriented.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Assist store manager in hiring and managing staff duty rosters, leave, welfare, and disciplinary issues.
• Motivate and train staff on company policy, SOP, customer service and selling skills.
• Develop strategy to achieve sales targets.
• Generate reports on staff turnover, sales, inventory, etc.

Skills

Communication

Staff motivation

Customer service

Sales strategy

Reporting

Education

SPM/STPM/A Level/Pre-U

Professional Certificate

Job description

AS Watson Group is seeking a proactive retail associate supervisor to assist in staff rostering, training, and sales strategy while delivering professional customer service. The role requires coordinating with store management and ensuring adherence to company policies.

The ideal candidate will have good communication, interpersonal and follow-up skills, with flexibility to work retail hours including weekends and public holidays. Full/Part-Time positions are available.