Retail Team Lead — Sales Growth & Staff Coaching

AS Watson Group; Selangor; On-site; MYR 24,000 - 36,000; Full time

Job summary

AS Watson Group in Malaysia is seeking a capable retail supervisor to support store operations. You will help hiring, scheduling, and staff welfare, while coaching the team on policy, SOPs, customer service and selling skills.

In this role you will contribute to achieving sales targets, produce routine reports, and ensure excellent service for customers. The position offers part- or full-time opportunities and requires weekend and public holiday availability.

Qualifications

• Possess pleasant personality and good communication skills.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (weekends and public holidays).
• At least SPM/STPM/A Level/Pre-U or Professional Certificate.

Responsibilities

• Assist store manager in hiring and managing staff duty rosters, leave, welfare and disciplinary issues.
• Motivate and train staff on company policy, SOP, customer service and selling skills.
• Come up with strategy to achieve sales target.
• Generate and provide necessary reports (staff turnover, sales, inventory level, etc).
• Provide professional services to customers.

Skills

Communication skills

Interpersonal skills

Education

SPM/STPM/A Level/Pre-U or Professional Certificate

Job description

AS Watson Group in Malaysia is seeking a capable retail supervisor to support store operations. You will help hiring, scheduling, and staff welfare, while coaching the team on policy, SOPs, customer service and selling skills.

In this role you will contribute to achieving sales targets, produce routine reports, and ensure excellent service for customers. The position offers part- or full-time opportunities and requires weekend and public holiday availability.