Retail Team Lead: Sales Growth & Staff Coaching

AS Watson Group; Malaysia; On-site; MYR 16,740 - 27,900; Part time

Job summary

Watsons Malaysia is seeking candidates for retail positions to assist the store manager in various responsibilities. The role includes training staff, developing sales strategies, and providing professional services to customers.

Ideal candidates will have strong communication and interpersonal skills, be adaptable, and possess at least SPM or equivalent qualifications. Those interested in part-time or full-time roles and who can work retail hours, including weekends and public holidays, are encouraged to apply.

Qualifications

• Possess a pleasant personality and good communication skills.
• Must be able to work retail hours, including weekends and public holidays.
• Result-oriented with good follow-up skills.

Responsibilities

• Assist store manager with staff management and duty rosters.
• Train staff on company policies and sales skills.
• Develop strategies to achieve sales targets.
• Generate necessary reports on staff performance and inventory.
• Provide professional services to customers.

Skills

Good communication skills

Interpersonal skills

Adaptability

Sales skills

Education

SPM/STPM/A Level/Pre-U

Professional Certificate

Job description

Responsibilities:

• Assist store manager in hiring & managing staffs' duty roster, leave, welfare, disciplinary issues.
• Motivate & train staffs on company's policy, SOP, customer service & selling skills.
• Come up with strategy to achieve sales target.
• Generate & provide necessary reports as required (staff turnover, sales, inventory level, etc).
• Provide professional services to customers.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.