Retail Supervisor: Elevate Customer Experience & Store Growth

Guardian Health and Beauty Sdn Bhd; Kajang; On-site; MYR 22,000 - 36,000; Full time

Job summary

Guardian Health and Beauty Sdn Bhd is seeking a Store Operations Assistant to support the Store Manager in overall outlet operations and ensure smooth day-to-day running at the Kajang store. You will handle cash, daily reports, and promotional activities while supervising staff and maintaining high standards of customer service.

The role focuses on achieving sales growth, accurate cash handling, and tidy merchandising with attention to display and cleanliness.

Qualifications

• Assist Store Manager/Executive in Charge in overall Outlet Operation.
• Handle day-to-day store tasks including cash handling, daily reports, and promotions.
• Supervise staff attendance, briefing and follow-up.
• Provide excellent customer service and build rapport with customers.
• Contribute to outlet sales growth and achievement.
• Maintain cash records and adhere to procedures.
• Promote stock and promotional mechanics to customers.
• Handle customer inquiries and complaints.
• Assist with outlet merchandising, display and cleanliness.

Responsibilities

• Assist Store Manager/Executive in Charge for overall Outlet Operation.
• Handle all day-to-day tasks at store (cash, daily reports, promotions).
• Supervise staff attendance, briefing, and follow-up.
• Demonstrate excellent customer service and rapport with customers.
• Contribute toward outlet sales achievement and growth.
• Maintain cash accuracy and proper records of operation.
• Actively promote stocks or promotions to customers.
• Deal with customer inquiries and complaints.
• Assist in merchandising, display, and cleanliness of outlet.

Skills

Customer service

Staff supervision

Cash handling

Merchandising

Display management

Promotions

Communication

Job description

Guardian Health and Beauty Sdn Bhd is seeking a Store Operations Assistant to support the Store Manager in overall outlet operations and ensure smooth day-to-day running at the Kajang store. You will handle cash, daily reports, and promotional activities while supervising staff and maintaining high standards of customer service.

The role focuses on achieving sales growth, accurate cash handling, and tidy merchandising with attention to display and cleanliness.