Retail Supervisor - Aeon Bukit Indah

Luxury Careers Pte. Ltd.; Iskandar Puteri; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Comprehensive company benefits

Medical benefits

Job summary

Luxury Careers Pte. Ltd. is seeking a capable retail supervisor to drive store sales in Iskandar Puteri, Malaysia. You will monitor UPT, ATV, and conversion rate, coach staff, and ensure top-tier customer service while maintaining visual merchandising standards on the shop floor.

The role involves stock control, cash handling, and daily store operations with a strong emphasis on leadership and teamwork. Weekend/evening shifts and public holidays may be required.

Qualifications

• 1-2 years of retail supervisory experience (fashion/lifestyle preferred).
• Strong leadership and communication skills.
• Sales-driven with good knowledge of POS/retail operations.
• Able to work weekends, evenings, and public holidays.
• Positive, team-oriented attitude.

Responsibilities

• Drive store sales performance against key retail KPIs - UPT (Units Per Transaction), ATV (Average Transaction Value), and CR (Conversion Rate).
• Track and report on daily/weekly KPI performance, identifying gaps and coaching the team to improve results.
• Lead and motivate the sales team to consistently meet individual and store sales targets.
• Ensure excellent customer service and maintain visual merchandising standards on the shop floor.
• Oversee stock management, cash handling, and daily store operations.

Skills

Leadership

Communication

POS/Retail ops knowledge

Retail supervisory experience

Job description

Comprehensive company and medical benefits

Basic salary + Group Sales Commission

Key Responsibilities:

Drive store sales performance against key retail KPIs - UPT (Units Per Transaction), ATV (Average Transaction Value), and CR (Conversion Rate)

Track and report on daily/weekly KPI performance, identifying gaps and coaching the team to improve results

Lead and motivate the sales team to consistently meet individual and store sales targets

Ensure excellent customer service and maintain visual merchandising standards on the shop floor

Oversee stock management, cash handling, and daily store operations

Requirements:

1-2 years of retail supervisory experience (fashion/lifestyle preferred)

Strong leadership and communication skills

Sales-driven with good knowledge of POS/retail operations

Able to work weekends, evenings, and public holidays

Positive, team-oriented attitude