BRAND STORE MANAGER(AEON BUKIT TINGGI)

DTL Malaysia Sdn. Bhd.; Klang City, Port Klang; On-site; MYR 4,000 - 8,000; Full time

Benefits offered by this job

Bonus & pay raises

Medical benefits & annual checkup

Annual leave & public holidays

EPF/SOCSO/EIS contributions

Training provided

Team events & dinners

Staff discount

Job summary

AEON Bukit Tinggi in Klang, Selangor invites applications for a Store Manager to oversee daily retail operations, ensure smooth opening, promotions, and customer service excellence.

You will coordinate with the Brand Store Executive, coach promoters, and implement action plans to enhance sales and customer experience.

Candidates with 2 years in retail, strong communication in English, Malay and Mandarin, and willingness to work six days a week are encouraged to apply.

Qualifications

• Minimum SPM level education or above.
• Retail/consumer electronics experience preferred.
• Good communication and written English, Malay and Mandarin.

Responsibilities

• Oversee daily retail store operations and related matters.
• Conduct store assessments and meetings with promoters; implement action plans.
• Maintain productive communication with Brand Store Executive.
• Ensure store activities, openings and launches align with timelines.
• Propose store enhancement initiatives to improve customer experience.
• Coach promoters with customer service training.
• Address day-to-day operational issues raised by Brand Store Executive and HQ.
• Ensure store planograms and correspondences are carried out according to guidelines.
• Capture best practices across stores and brainstorm enhancements.
• Prepare proposals and reports for meetings.
• Monitor and support activities contributing to sales performance.

Skills

Communication

Interpersonal skills

English

Malay

Mandarin

Education

SPM or equivalent

Job description

AEON BUKIT TINGGI, NO. 1, PERSIARAN BATU NILAM 1/KS 6, BANDAR BUKIT TINGGI 2, 41200 KLANG SELANGOR

Responsibilities :

Aware of retail stores daily operations and matters

Conduct store-assessment and meeting to promoters and follow up with action plans for improvements or maintenance.

Maintain a healthy and productive communication with Brand Store Executive.

Ensure store activities/opening/launching are in placed accordingly to the timeline.

Propose various store enhancement initiatives to improve consumers experience.

Coach and provide customer service training for promoters on the ground.

Assist in solving day to day operational issues raised by Brand Store Executive and HQ Personnel.

Ensure all correspondences store planogram are carried out effectively according to the guidelines.

Capture best practice across all stores and brain storm for further implementation or enhancement.

Prepare necessary proposal and reports for meetings.

Monitor and support in all aspects that contributes to sales performance.

Requirements :

Minimum SPM and above and with 2 years working experience preferably in retail industry (mobile/consumer electronics).

Candidates with relevant strong working experience as store managers are encouraged to apply.

Good communication and interpersonal abilities verbal and written (able to communicate in English, Malay and Mandarin).

Willing to work 6 days per week based on outlet schedule.

Benefits :

Bonus and salary Increment (Based on performance appraisal).

Fun, dynamic and flexible working environment.

Medical Benefits & annual medical checkup.

Annual Leave and Public Holiday observe.

EPF/Socso/EIS contribution.

Training will be provided.

Team building/Annual Dinner/Birthday Celebration.

Staff price purchase.