Retail Store Supervisor — Drive Operations & Growth

QL Maxincome Sdn Bhd (FamilyMart); Petaling Jaya; On-site; MYR 31,000 - 47,000; Full time

Job summary

FamilyMart Malaysia is seeking a Store Supervisor for Bandar Sunway to maintain daily store operations in line with company policies. You will forecast and stock merchandise to ensure availability, manage staff efficiently, and promote professionalism in retail.

You may deputize for the Store Manager and ensure cleanliness, safety, and orderly store activities. The role requires SPM or equivalent, bilingual Malay/English communication, 1–2 years of retail experience, and willingness to work

Qualifications

• At least a SPM qualification or equivalent in retail.
• Ability to communicate clearly in Bahasa Malaysia and English.
• Preferably 1–2 years of retail or customer service experience.
• Willing to work at retail outlets and relocate when required.
• Able to work on a shift basis, including weekends and public holidays.
• Own transport is required.

Responsibilities

• Ensure daily store operations adhere to company policies and standards.
• Forecast, plan, order and stock merchandise to ensure stock availability.
• Ensure effective and economical use of staff to achieve objectives.
• Promote professionalism of staff in retail operations.
• Guide and ensure the system for overall store activities in good order.
• Deputies to manage store in absence of Store Manager.
• Ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Store supervision

Retail operations

Customer service

Bilingual communication

Education

SPM qualification

Job description

FamilyMart Malaysia is seeking a Store Supervisor for Bandar Sunway to maintain daily store operations in line with company policies. You will forecast and stock merchandise to ensure availability, manage staff efficiently, and promote professionalism in retail.

You may deputize for the Store Manager and ensure cleanliness, safety, and orderly store activities. The role requires SPM or equivalent, bilingual Malay/English communication, 1–2 years of retail experience, and willingness to work