Retail Store Operations Lead — Shift & Stock

QL Maxincome Sdn Bhd (FamilyMart); Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

QL Maxincome Sdn Bhd (FamilyMart) is hiring to oversee daily store operations in our Kuala Lumpur stores. You will forecast, plan, order and stock merchandise to ensure stock availability and guide staff to meet objectives.

The role requires good communication in Bahasa Malaysia and English, with 1–2 years in retail or customer service preferred. You must be willing to work shifts, weekends, and public holidays and have your own transport.

Qualifications

• SPM qualification or retail experience is required.
• Ability to communicate clearly in Bahasa Malaysia and English.
• Willing to work shifts, including weekends and public holidays.

Responsibilities

• Forecast, plan, order and stock merchandise to ensure stock availability.
• Ensure daily store operations adhere to company policies and standards.
• Manage staff to achieve objectives in retail operations.
• Promote professionalism of staff in the retail operations department.
• Guide and ensure the system for overall store activities is in good order.
• Deputies to manage store in the absence of Store Manager.
• Ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Retail experience

Customer service

Strong communication

Education

SPM qualification

Job description

QL Maxincome Sdn Bhd (FamilyMart) is hiring to oversee daily store operations in our Kuala Lumpur stores. You will forecast, plan, order and stock merchandise to ensure stock availability and guide staff to meet objectives.

The role requires good communication in Bahasa Malaysia and English, with 1–2 years in retail or customer service preferred. You must be willing to work shifts, weekends, and public holidays and have your own transport.