Retail Store Manager: Lead Teams, Elevate Experience

Eadess Sdn Bhd; Subang Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

HOOGA, under the care of Eadess Sdn Bhd, seeks an energetic Store Manager to oversee daily operations, lead a dynamic team, and translate brand vision into memorable in-store experiences.

The role focuses on opening/closing routines, inventory control, visual merchandising, and driving sales through targeted strategies and coaching. Prioritising exceptional customer service and staff development is essential.

Qualifications

• At least 5 years of working experience in the related field is required.

Responsibilities

• Provide leadership and guidance to the store team, fostering a positive and productive work environment.
• Oversee day-to-day operations, including opening and closing procedures, inventory management, and visual merchandising.
• Drive sales by setting performance targets, motivating the team, and implementing effective sales strategies.
• Ensure exceptional customer service by coaching and developing the sales team on product knowledge, sales techniques, and customer engagement.
• Monitor and analyze sales data, identify trends, and implement appropriate action plans to achieve sales targets.
• Maintain inventory accuracy and optimize stock levels to meet customer demand and minimize stock discrepancies.
• Collaborate with the marketing team to execute promotional activities and events to drive foot traffic and increase brand awareness.
• Conduct regular staff training sessions to enhance product knowledge and customer service skills.
• Foster strong relationships with customers, addressing their needs, resolving complaints, and ensuring a positive shopping experience.
• Maintain a safe and clean store environment, adhering to health and safety standards.

Skills

Leadership

Store operations

Inventory management

Visual merchandising

Sales strategy

Customer service

Staff training

Team collaboration

Job description

HOOGA, under the care of Eadess Sdn Bhd, seeks an energetic Store Manager to oversee daily operations, lead a dynamic team, and translate brand vision into memorable in-store experiences.

The role focuses on opening/closing routines, inventory control, visual merchandising, and driving sales through targeted strategies and coaching. Prioritising exceptional customer service and staff development is essential.