Store Manager (Sunway Pyramid)

Eadess Sdn Bhd; Subang Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

HOOGA, under the care of Eadess Sdn Bhd, seeks an energetic Store Manager to oversee daily operations, lead a dynamic team, and translate brand vision into memorable in-store experiences.

The role focuses on opening/closing routines, inventory control, visual merchandising, and driving sales through targeted strategies and coaching. Prioritising exceptional customer service and staff development is essential.

Qualifications

• At least 5 years of working experience in the related field is required.

Responsibilities

• Provide leadership and guidance to the store team, fostering a positive and productive work environment.
• Oversee day-to-day operations, including opening and closing procedures, inventory management, and visual merchandising.
• Drive sales by setting performance targets, motivating the team, and implementing effective sales strategies.
• Ensure exceptional customer service by coaching and developing the sales team on product knowledge, sales techniques, and customer engagement.
• Monitor and analyze sales data, identify trends, and implement appropriate action plans to achieve sales targets.
• Maintain inventory accuracy and optimize stock levels to meet customer demand and minimize stock discrepancies.
• Collaborate with the marketing team to execute promotional activities and events to drive foot traffic and increase brand awareness.
• Conduct regular staff training sessions to enhance product knowledge and customer service skills.
• Foster strong relationships with customers, addressing their needs, resolving complaints, and ensuring a positive shopping experience.
• Maintain a safe and clean store environment, adhering to health and safety standards.

Skills

Leadership

Store operations

Inventory management

Visual merchandising

Sales strategy

Customer service

Staff training

Team collaboration

Job description

Are you passionate about creating exceptional shopping experiences and inspiring a team to achieve greatness?

At HOOGA, we’re looking for an energetic and driven Store Manager to oversee operations, lead our team, and bring our brand vision to life. If you have a flair for leadership, a love for retail, and a results-oriented mindset, join us and make a difference in the world of home and lifestyle retail!
Job Description:

Provide leadership and guidance to the store team, fostering a positive and productive work environment.

Oversee day-to-day operations, including opening and closing procedures, inventory management, and visual merchandising.

Drive sales by setting performance targets, motivating the team, and implementing effective sales strategies.

Ensure exceptional customer service by coaching and developing the sales team on product knowledge, sales techniques, and customer engagement.

Monitor and analyze sales data, identify trends, and implement appropriate action plans to achieve sales targets.

Maintain inventory accuracy and optimize stock levels to meet customer demand and minimize stock discrepancies.

Collaborate with the marketing team to execute promotional activities and events to drive foot traffic and increase brand awareness.

Conduct regular staff training sessions to enhance product knowledge and customer service skills.

Foster strong relationships with customers, addressing their needs, resolving complaints, and ensuring a positive shopping experience.

Maintain a safe and clean store environment, adhering to health and safety standards.

Job Requirements:

At least 5 years of working experience in the related field is required for this position.

Passionate in the retail environment and strives for operational excellence.

Excellent interpersonal and communications skills with the ability to build and maintain strong relationships at all levels of the business, especially the store team.

Ability to work well within a team.

Results oriented and possess a keen eye for detail.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Hooga, under the care of Eadess Sdn Bhd, is a global lifestyle brand with a presence in Singapore, Malaysia, Cambodia, Thailand, and Dubai. Inspired by the Scandinavian concept of hygge, Hooga creates simple, cozy, and functional spaces that make people feel truly at home through its thoughtfully designed products.

Joining our team means becoming part of a dynamic and forward-thinking organisation that prioritises innovation, collaboration, and continuous growth.

Hooga, under the care of Eadess Sdn Bhd, is a global lifestyle brand with a presence in Singapore, Malaysia, Cambodia, Thailand, and Dubai. Inspired by the Scandinavian concept of hygge, Hooga creates simple, cozy, and functional spaces that make people feel truly at home through its thoughtfully designed products.

Joining our team means becoming part of a dynamic and forward-thinking organisation that prioritises innovation, collaboration, and continuous growth.

What can I earn as a Retail Store Manager