Retail Store Manager: Lead Team, Elevate Customer Experience

Kasut U Sdn. Bhd.; Kampung Kuala Kemaman; Vor Ort; MYR 22.000 - 33.000; Vollzeit

Zusammenfassung

Kasut U Sdn. Bhd. in Malaysia is seeking a Store Manager to oversee daily shop operations, lead a team, and deliver an exceptional customer experience. You will manage inventory, drive sales strategies, and maintain a positive, productive work environment.

Responsibilities include recruiting and training staff, conducting performance reviews, ensuring high service standards, handling customer inquiries, resolving complaints, and building customer relationships to encourage repeat business.

Aufgaben

• Recruit, train, and supervise shop staff
• Create and maintain a positive team environment
• Conduct performance evaluations and provide feedback
• Oversee daily shop operations to ensure efficiency
• Implement and maintain operational policies and procedures
• Monitor shop performance and implement strategies for improvement
• Ensure high standards of customer service are met
• Address customer inquiries and resolve complaints effectively
• Foster relationships with customers to encourage repeat business
• Oversee inventory levels and reorder products as necessary

Jobbeschreibung

Kasut U Sdn. Bhd. in Malaysia is seeking a Store Manager to oversee daily shop operations, lead a team, and deliver an exceptional customer experience. You will manage inventory, drive sales strategies, and maintain a positive, productive work environment.

Responsibilities include recruiting and training staff, conducting performance reviews, ensuring high service standards, handling customer inquiries, resolving complaints, and building customer relationships to encourage repeat business.