Retail Store Leader – Growth & Guest Experience

EssilorLuxottica; Kuala Lumpur; Presencial; MYR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Employee shareholding program

Flexible working arrangements

OneSight EssilorLuxottica Foundation

Medical benefits

Descripción de la vacante

EssilorLuxottica’s Sunglass Hut Assistant Store Manager in KLIA MTB leads daily store operations, driving sales, inventory control, and exceptional customer service while mentoring the team and upholding brand standards.

You will recruit, train, and inspire staff, analyze performance, manage visual merchandising, and ensure compliance with health and safety, loss prevention, and store policies in a fast-paced retail environment.

Responsabilidades

• Oversee the store’s day-to-day operations.
• Deliver memorable customer service and exceptional product knowledge.
• Ensure all KPI targets & expectations are delivered.
• Ensure costs are kept to a minimum & stock loss is within company guidelines.
• Regularly analyze sales performance, maximizing strengths & reviewing poor performance to establish an action plan for improvement.
• Maintain inspiring visual merchandising in store as per guidelines.
• Recruit, lead, motivate and inspire your team to succeed in store as well as support them in developing their careers.
• Ensuring that the store is always on top of the competition by being commercial focused.
• Manage all legalities & Health & Safety of the business.
• Point-of-sale and cash handling including counting, reconcile and cash deposits according to established procedures and security guidelines.
• Network effectively with internal and external stakeholders.
• Any other ad hoc duties assigned.

Descripción del empleo

EssilorLuxottica’s Sunglass Hut Assistant Store Manager in KLIA MTB leads daily store operations, driving sales, inventory control, and exceptional customer service while mentoring the team and upholding brand standards.

You will recruit, train, and inspire staff, analyze performance, manage visual merchandising, and ensure compliance with health and safety, loss prevention, and store policies in a fast-paced retail environment.